Windows 10: Accessing Files on USB Drive

I am trying to access the files on an old USB which I've plugged into my laptop Windows 10. It recognises that a device has been plugged in, but I am unable to get in to see what files are there. I want to recover data rather than restore the device.


I've tried every solution possible online including assigning drive letters, reinstalling the device, checking for drive updates, etc but running into roadblocks.


In Disk Management, I am unable to change drive letter & paths as it's greyed out.


I'm stumped and have no idea what else to try. Any suggestions?


Thanks.

:)

 

USB Drive Access Permission

Let's try a different approach. Since the updating the driver does not work, see if changing the Security settings on one of the USB drive. Follow the steps below:

• Right-click the USB's drive on File Explorer and select Properties.
• Click the Security tab.
• Select an Owner/User and click Edit.
  
• Check all the options on the Allowed column, select OK and then Apply.

Update us on the result.

 

File history on USB security user access

Hi,

To isolate this concern, we suggest that you follow the steps below:

• Open File History folder.
• Select all the files that you don't want to be accessed.
• Right-click on the highlighted files and choose Properties.
  
• Go to Security tab.
• Click on Advanced.
• Select all the user account that you don't want to have access on your File History folder.
• Click on Disable inheritance.
• Lastly, click on OK.

Let us know how it goes.

 

Can't Access Either of My External Drives After 14393

Hi Michael,

To better assist you with your concern, I would like to ask if you're getting any error messages when accessing your external drives? If yes, can you provide us with the exact error message?

As an initial troubleshooting, we suggest you to follow the steps below:

• Go to Device Manager.
• Click on USB Mass Storage.
• Right click on your USB, and then click on Update Driver Software.
• Once done, check if you can access your external drives.

Regards.