Windows 10: Accessing the microphone

I know there is a list of apps that can access the microphone. However there are two programs that I WANT to be able to access the mic, but they are not on the list and I cannot find a way to add them. They both access the camera fine, but do not access the mic. I can only do it by using the mic troubleshooter and saying, Cortana can't hear me, then repeating the phrase. It THEN works, softly first, then louder. Help?

:)

 

Skype "can't access sound card" for microphone

Hi,

As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

We appreciate your time spent in resolving the issue.

• Do let us know if you have made any changes to the operating system prior to this issue?
• Which version of Skype have you installed on your computer?

As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

Also, I recommend you to check with the settings in Skype app.

Step 1: Check configuration in Skype

Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



To check configuration:

• Open Skype and navigate to tools
• Click options and check for sound device.

Step 2: Verify in the recording tab if the Microphone is enabled and working.

To check:

• Click Start, click Control Panel
  
• Click Soundand click Audio.

Hope it helps. Update us the status with the error message on Skype for further assistance.

Thank you.

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Error: "You need to set up microphone in settings" while trying to access microphone on Windows 10

Hi,

As you are facing issue with accessing the microphone on your device, we will help you with this issue.

I suggest you to refer to the below post replied by Wasim Asad
on August 18, 2015 to setup microphone on your device and check if it helps.

Cortana can’t hear me – Microphone level keeps getting set to
zero.

Also, In order to check if your microphone is set to the default value, you must check it from the “Recording” tab.

To access this option, follow these steps:

• Right click on the volume icon and select Recording Devices.
• In the window that opens, select the device which has the status Ready.
• Click on the Set Default from the bottom of the window.
• If you’ve done this correctly you should see the green mark on the correct microphone and audio level reacting to sound.

Hope it helps. Get back to us with an updated status of accessing the microphone for further assistance.

Thank you.