Windows 10: Accidentally set up my new personal laptop as a work device

Discus and support Accidentally set up my new personal laptop as a work device in Windows 10 Customization to solve the problem; I recently bought an Acer Spin 3, when setting it up is asked me for a work or school account. Not thinking, as i would be using it for work anyways, i... Discussion in 'Windows 10 Customization' started by RobHaigler, Apr 21, 2020.

  1. Accidentally set up my new personal laptop as a work device


    I recently bought an Acer Spin 3, when setting it up is asked me for a work or school account. Not thinking, as i would be using it for work anyways, i entered my office 365 email and password provided by my place of work. Then later added my personalt live account.


    Well i just tried to save a file from my personal onedrive into a file on my personal account and was told I couldn't because this computer is a work device.


    How do i fix this?

    Can it be done without reseting my pc?

    :)
     
    RobHaigler, Apr 21, 2020
    #1

  2. Settings/Personalization

    Hi,

    We suggest that you follow the steps below to put your settings back to default and see if it helps.

    • Right-click your mouse on your desktop.
    • Click on Personalize.
    • Select Colors.
    • Click on High contrast settings.
    • From the drop-down menu, select None.
    • Click Apply.
    • Reboot the PC for the changes to take effect.

    Let us know the result.
     
    Rafael Com, Apr 21, 2020
    #2
  3. Windows shouldn't be syncing across work and personal devices

    I cannot mark this response as resolving my issue, as all of the advice was demonstrably irrelevant. I had
    already done all but one of these steps. Syncing was, already, supposedly, OFF. I didn't even have the option to enable it. I draw your attention to my original post where I stated 'under "Sync your settings" the option is Off but, additionally,
    is flagged in yellow text "Sync is not available for your account. Contact your system administrator to resolve this."
    ' Oh, and BTW, SYnc is off and the yellow "Sync is not available for your acount" message shows up on both laptops. Interesting. Who
    is the system administrator for my personal laptop anyway? In setting up the personal laptop I did not identify it as a device I wanted my organisation to manage.

    I had already done everything you suggested, up to the very last paragraph where you said "You can also try go to
    Settings > Account page > Access work or school
    > Select the Office account and click on
    Disconnect." This advice too is irrelevant as under "Access work or school", the only email listed is my work address - which is in fact the only correct address for my work machine and therefore not to be disconnected.

    The issue is the unasked-for insertion of my personal email account under "Your info" where it displays my local login account for the device, my
    personal email, and "Administrator". The arbitrary linking of my personal email to this work device, with no apparent way to remove it, is the core issue.

    Further steps taken since OP: yesterday I removed my work account from Outlook on my personal machine. This afternoon, prior to coming here, I also found and severed the work machine from the list of devices showing on my personal email's Microsoft account
    (I had not placed it there), and I also removed my personal OneDrive from the work machine. However, when I logged into the work machine after doing this my personal email is still showing on Settings > Your info, even after rebooting. It shouldn't be there,
    I didn't put it there, and there seems to be no way for me to remove it.

    The wallpaper hasn't changed again, so it's possible that at least removing the work machine from my list of devices has plugged some of the unwanted leakage of information across devices. However since the existing wallpaper is an image that was made and
    saved on my personal laptop using non-Microsoft software and never expressly uploaded to Microsoft nor placed in a folder that Microsoft has any right to finger through (it never touched OneDrive or any folder under Users, for example), the fact that the image
    made it onto my work laptop is still very concerning. Somehow that image made its way from one laptop to another via Microsoft's servers. The personal laptop has never left my house since it was delivered here, so at the very least some of my home bandwidth
    was consumed in illicitly uploading that data. I have no faith that it was the only data "synced", nor that the data was deleted after it reached Microsoft. I can always hope that it went no further than your Sydney servers.
     
    Winterknell, Apr 21, 2020
    #3
  4. Accidentally set up my new personal laptop as a work device

    New Laptop Accidentally Set Up With Wrong Microsoft Account

    I have just purchased a new HP laptop (Windows 10).

    During setup I accidentally used an existing family Microsoft Account; however this is mainly associated with my son’s Xbox Gold (account), thus when trying
    to access software like Outlook, etcetera they open up acknowledging his username etc. This was also the case when I first used the laptop but I have managed to change the local settings so that the device now boots up / welcomes me with my name.
    Will it be possible to create a new Microsoft Account and use that so that the laptop & software is exclusively set up in my name?

    Thank You,

    David.
     
    DavidEllison5, Apr 21, 2020
    #4
Thema:

Accidentally set up my new personal laptop as a work device

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