Windows 10: Account closed and now can’t access laptop!

Urgent help needed!

i purchased a laptop for ny daughter for xmas, now cant log in.

The email address we set up isnt working for log in because for some reason microsoft have closed it.
Ive tried to set it up again but its not working?
im so confused as to why theyve closed the outlook account.
is there sby other way to log into the new laptop without the outlook account?

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Can't access my home user account on Windows 10.

File Explorer may have encountered an issue due system conflict. To correct this, follow the steps below:

• On the Search bar, type in quick access and press Enter.
• Select File Explorer Options.
• On the General tab, make sure to set Open File Explorer to
  This PC.
• Under Privacy, remove the check mark on Show recently used files in Quick access
  and Show frequently used folders in Quick access.
• Click Apply and OK.

We also suggest that you follow these steps on how to Enable Built-in Administrator
to access your files and perform the troubleshooting steps given by
Pavan_N and BulldogXX. Follow the steps below to Enable Built-in Administrator:

The built-in elevated "Administrator account" is a local account that has full unrestricted access rights to the PC.

• Right click on the Windows icon, select Command Prompt.
• A Command Prompt window will open.
• Type in or copy and paste this command:
  • net user administrator /active:yes
• Press Enter. Close the Command Prompt.
• Sign out with your current account and try to sign in using Administrator.

Let us know if these troubleshooting steps worked.