Windows 10: Account closed Onedrive files and Office 365 not given back

My account was suspended for an alleged Xbox violation. Unfortunately, all of my OneDrive data is linked to that account all my files are there and my office 365 subscription is also linked to that acct. I have submitted several account recovery requests all denied. Okay I understand they want to close the acct but is it fair to not return personal files and purchases made?

:)

 

Move files from Onedrive account to Office 365 account

Background

1. I have a Onedrive account linked to my Microsoft account that I use
   to back-up my personal files.
   
2. I now have separately been granted an Office 365 account, which comes
   with unlimited storage.
   

Issue

As I am paying a fee (albeit small) to extend the size of the
Onedrive capacity linked to my Microsoft account, I am keen to move
some files between the two systems. The files I am looking to move
exist only online.

A number of tools offer functionality to handle files between cloud accounts, ie

• MultCloud
  
• Rainbow drive (Microsoft Store)
  

Howvever both these options do not recognise attempts to connect to the Office 365 Account (they work with Microsoft Accounts only).

Question

Is there a way to move the files without a two-stage download (to pc), then upload (to Office 365)?

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.