Windows 10: Account Hacked and Permanently Blocked - Seeking Assistance

Dear Microsoft Support Team,I am writing to seek assistance regarding a serious issue with my Microsoft account. Approximately a year and a half ago, my account was hacked. The hacker changed the password, email address, and enabled two-factor authentication, effectively locking me out of my own account.I immediately contacted Microsoft Support and provided all the necessary information and documentation to prove my identity. After thorough investigation, the support team decided to permanently block my account. Since then, I have been unable to regain access to it.I am at a loss for what to d

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Microsoft Account was hacked

Hi,

Thank you for posting your query in Microsoft Community.

I’m sorry to hear that someone hacked into your Microsoft account.

I understand how frustrating this could be. I will be glad to assist you with this.

I would suggest you to click on the link below for steps to recover your account.

http://windows.microsoft.com/en-us/windows/get-back-blocked-account

Sometimes, you may not receive any notifications if the two steps verification settings is turned off.

Please follow the instructions in the link below and make sure that the setting is turned on.

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Hope this helps. Do let us know if you need further assistance. We will be glad to help.

 

77000 Steam accounts hacked every month

Ironically I've had the same crappy password since I made my Steam when HL2 came out and never been hacked, but I've had my Origin account jacked twice with a much more complicated password. 2 step on Origin fixed this problem, but just thought it was kind of funny. I went with 2 step on Steam to be safe too.

 

blocking apps

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the below steps and check if it helps:

• Log in to https://familysafety.microsoft.com/ using your Microsoft Email account.
• Find the user that is correspond to the computer account on the Windows that you are having issue with.
• Click on "App Restrictions".
• Under App Restrictions, click on "App list".
• Here, you can Allow or Block the Apps/Games that you want.

Please let us know if you need further assistance.

Thank you.