Windows 10: Account hacked by ev*****@rambler.ru

Please help, how can I restore my account back?

:)

 

Google Chrome infected with Rambler nova

See if this multi-step guide helps:
https://malwaretips.com/blogs/remove-nova-rambler-ru/

If needed:
https://www.bleepingcomputer.com/download/shortcut-cleaner/

Perhaps also try:
https://www.google.com/chrome/cleanup-tool/index.html

 

Removal of Browser Hijacker

• To remove Nova.rambler.ru redirect, follow these steps:
• STEP 1: Use Zemana AntiMalware Portable to remove browser hijackers
• STEP 2: Scan and clean your computer with Malwarebytes Anti-Malware
• STEP 3: Double-check for malicious programs with HitmanPro
• (OPTIONAL) STEP 4: Reset your browser to default settings

 

My Microsoft account got hacked by a rambler ru

Can I trust that Microsoft will notify me about transferring my data and purchases from my hacked account all the way to a brand new one? I tried to use the recover form a few times now, but the only replies I've been getting is that the information that I provided about my hacked account was not enough to confirm my ownership, especially since the hacker changed the original email address of said account. All the information I provided was accurate to what I remember, yet I'm still being told that it wasn't enough to validate account ownership.