Windows 10: Account help 2FA lost

So I've exhausted every option available all because my phone broke on me and corrupted the SD card so I can't access my authenticator or account. I have my recovery code which consistently shows up as service not available at this moment try again later, I have the past 4 passwords, accounts tied to it, credit cards, personal info. This has been my account for 10+ years. I cannot believe how awful microsoft has gotten at talking to someone about an issue. I don't want to sit through a slideshow on how to reset my password. I don't want to go through the same 4 login screens over and over unti

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Authy Alternatives for 2FA?

thanks again for the detailed replies. - - - Updated - - - i'm a bit confused about the bitwarden site, Field Guide to Two-Step Login | Bitwarden Help Center they suggest using Authy themselves, lol, but it seems to suggest the 2FA 6-digit code is only available on their mobile app? or do they mean you just need it on the phone to scan the QR?

 

Grandparents Account Locked 2FA set to Landline

Good morning,

My grandparents have locked the Microsoft account and are unable to receive the 2FA code. Apparently they got confused when setting 2FA and entered their landline which can't receive text messages. I'm not seeing any other option to send the code to their email for verification.

Account recovery seems to be denied because 2FA was enabled. What next steps can we take?

 

Add gmail account to outlook without text message verification?

A screenshot might help us identify whether it is MS or gmail that is responsible for this (my guess is gmail). The MS instructions you linked to say that no verification should be required if 2FA (in gmail) is off.

I suggest you turn on 2FA in gmail, and try again.