Windows 10: Account info not showing up at the settings page on one PC but on the other it is?

submitted by /u/Gedankenklo
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:)

 

Accounts page in W10 Settings is blank


While attempting to add an image to my login in page, I discovered that the Accounts page in settings is not working.
I checked my admin account settings and they all seem to be correct and up-to-date. I then did some searching on the internet and found a similar complaint on the Microsoft Windows 10 forum that had several suggestions. The actions I took are these:
1. Open task mgr and click on File>Run New Task. Check the “..task with admin privileges” box.
2. type CMD to get the command prompt window.
3. type in dism /Online /cleanup-image /restorehealth and return.
This ran successfully and stopped at a new prompt.
4. type in sfc /scannow which found no corrupt of invalid files.
5. type powershell which concluded very quickly with no further info.
6. . I then restarted and checked my Accounts page again...it remained blank as before with a continuous searching
bar indicator.
I am logged in as Local Administrator(not elevated) and the Time and Date are correct for my time zone. I am unable to add any new accounts from either Accounts or Add someone else to this PC. Any suggestions are welcome. I have attached a screen shot of the Accounts page.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Can't sign into my personal account to set a PIN on my home pc

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties that you are facing while setting up a PIN for your personal PC. We appreciate your effort in providing us the detailed information on the issue along with the PC.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the email account showing under “Your info” in Settings Account?
  
• Are you connected to any domain network?
  
• Do you have any other user account on the same PC?

Meanwhile, we would suggest you to create a new user account and sign in with the Microsoft account (i.e. Outlook) and then try creating a PIN in that user account. Follow the steps from the article

Create a local user or administrator account in Windows 10.



We await your response.



Aditya Roy

Microsoft Community – Moderator