Windows 10: Account locked can’t login?

I have the samsung windows 7, it you’ll me that I was unable to login because the account is already locked . What can I do ?

:)

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

Account automatically locks after login

So, here is the situation, Win10 boots up fine, after entering the username password, the account automatically locks itself taking me back to the login screen. Just for clarification, is NOT that the account is locked in the sense of failed passwords. The correct password is entered, it looks as if it will load the desktop, but then it takes me back to the login screen. It acts as if Win+L was type after entering the password or something like that because I can see "Locking" just before the login screen appears again.
I have tried to boot into safe boot but the same thing happens there.
I was able to create another account and that one logs in fine. I even removed the password of the first account, but same behavior. If I try enough times, I can vaguely see what looks like Edge has loaded with several tabs. So, there is something under the first account that forces a lock or something similar.

Has anyone experienced something like this? This is my in-laws laptop so, I cannot just reset it or create a replacement account because all their stuff is in that first account. Any suggestions?

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen