Windows 10: Account Locked -Contact Required

My sister is locked out of her Microsoft Account and cannot access her Windows laptop for work/life. There is no phone support or live chat available. She tried to recover her account but does not use this account for anything other than accessing her laptop so there is not sufficient recovery information. Her account has been locked for 24 hours but we need to speak to someone to assist.Who can we contact or contact us?

:)

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Contact names in contact list

I have a list of contacts in my outlook.live account that are listed in numerical order by office number, e.g. “101 Larry” “Smith” is the first and last name for Larry Smith in office 101. This method has always resulted in a perfectly numerically ordered contact list, until recently. Now, when I add Larry to my contact list, Outlook only shows Larry’s email address, no name, no office number.

Any help / suggestions would be so greatly appreciated. I’ve tried using customer support before, not looking forward to that ordeal again.

 

Email contacts missing

1. If you open Mail app and click the + sign for New mail > type first couple of letters of a contact name > will a list of suggested names appear ?

2. Go to All apps > scroll to P > click People. Is the contact list there ?