Windows 10: Account locked, no access to Authenticator or MSFT account on laptop

I followed all of the steps to reset my MSFT password. Since I forgot the password to my Authenticator, all of the steps failed and now my account is locked. I cannot find a human being at MSFT support to unlock my account so that I can access any of my docs which are in OneDrive. Please help!

:)

 

Windows Microsoft account authentication

I have a valid Microsoft account and a Windows 10 PC with Hello/PIN account login enabled. I also have the Microsoft Authenticator app installed on an iPhone and configured for the Microsoft account. Additionally, I have two step authentication configured
for the Microsoft account. With all of that said, I have become very exasperated while trying to unravel the various authentication paths (and their security implications) through this multi level login security scheme. I find the associated account security
documentation to be woefully inadequate. Thus, I would like to pose the following list of questions for starters.

1. Does Windows Hello/PIN amount to a two step verification login procedure for my Microsoft account?

2. Does approving a Microsoft Authenticator login attempt (without two step verification explicitly set up)

amount to a two step verification login procedure for my Microsoft account?

3. Does approving a Microsoft Authenticator login attempt (with two step verification explicitly set up)

amount to a two step verification login procedure for my Microsoft account?

4. If answers to both 2 and 3 are yes, then what does explicit set up of two step authentication do?

5. Does a coherent, comprehensive document explaining Microsoft account security configuration exist somewhere?

6. If the answer to 5 is yes, wherer is it?

Thanks in advance.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Ubuntu account lock timer

There any way to change the timer that locks the account after inactivity or disable it?