Windows 10: Account not unlocking after incorrect password attempts I know the details now

I forgot my account email and password then remembered them both. As I had entered too many incorrect attempts, the account was locked. I searched it up and the account was meant to be unlocked after 24 hours but it is still locked. I tried the recovery account security question thing but I didn't have enough information.I do have the password and emailI didn't have enough information for the account recoveryThe account was meant to be unlocked by now as it has been over 24 hours since the account was locked

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Account not unlocking after incorrect password attempts (I know the details now)

I forgot my account email and password then remembered them both. As I had entered too many incorrect attempts, the account was locked. I searched it up and the account was meant to be unlocked after 24 hours but it is still locked. I tried the recovery account security question thing but I didn't have enough information.

I do have the password and email

I didn't have enough information for the account recovery

The account was meant to be unlocked by now as it has been over 24 hours since the account was locked

 

Microsoft Account Password Incorrect!

Thanks for your reply.

Like I said in the post before, I did not set up two-step verification. After the hard reset, when the account did not sync due to 'incorrect password', I tried to set it up and then accessed the MS Account with the app password but it still declared the
password incorrect. I immediately turned off two-step.

Need help,

Sucharita.

 

Account not unlocking after incorrect password attempts (I know the details now)

Hi, Exyllis. I'm sorry to hear you're having this problem, and I hope I can assist you to find a satisfactory solution.

There is a procedure to unlock the account, I'll leave the link below:

I hope it helps.

https://support.microsoft.com/en-us/account-bil...

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