Windows 10: Account recovery on Hotmail account

Hello. Looking for some help from this community. I bought a new PC and was attempting to transfer each of my family's microsoft Hotmail associated profiles over to the new computer. When I attempted to transfer my son's, it told me that his email address did not exist. I then tried to create a new email address, and it said that I could not use that email address because it already exists. How do I get his email address reactivated or recovered? I can't seem to get anyone from Microsoft on the phone or chat to help me resolve the issue. Any help will be much appreciated.

:)

 

Deleting hotmail accounts?

Hi ! Is there any way even tricky to fully delete older hotmail accounts?

 

Hotmail accounts posted online

Thousands of Hotmail passwords have been hacked and posted online, according to reports.

See this arcticle for more details:

BBC NEWS | Technology | Phishing attack targets Hotmail

I suggest that you change your password if you use any "Live" accounts.

 

Hotmail accounts posted online

Well, there you have it: it WAS a phishing attack.
Email phishing attack spreads to Gmail and Yahoo

As if someone would just hack Microsoft's servers, pah!

Eat that MS bashers! *Stick Out Tongue