Windows 10: Account removal from old device not working

Discus and support Account removal from old device not working in Windows Hello & Lockscreen to solve the problem; I used to have a home device where I was signed in to my microsoft account. The old device is still in use but I have my own personal device where I am... Discussion in 'Windows Hello & Lockscreen' started by Priyanshu Chatterjee, Jun 7, 2021.

  1. Account removal from old device not working


    I used to have a home device where I was signed in to my microsoft account. The old device is still in use but I have my own personal device where I am logged in to the same account. Now I want to remove the account from the home device. When I click on Manage my accounts in the Accounts page in settings, it takes me to the live com website where I can remove the home device from my list of devices connected to my account. I do that but that doesn't seem to work as it returns to the same situation after a reboot.

    :)
     
    Priyanshu Chatterjee, Jun 7, 2021
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Jun 7, 2021
    #2
  3. Ermin Rey Win User
    How to remove the unused old device from account?

    Thanks for the clarification. To remove connected devices on your account kindly follow the steps below:

    1. Log in to
      your Microsoft account
    2. Go to Devices
    3. Then remove the unwanted devices.

    Feel free to get back to us should you experience any issue.
     
    Ermin Rey, Jun 7, 2021
    #3
  4. Wenhold Win User

    Account removal from old device not working

    How to remove the unused old device from account?

    Hi,

    Thanks for the tip. This does not resolve the issue to remove the unused/old device from Microsoft account. My old device is still in the list of devices in my account. That old device is already gone for recycle ages ago. So I need to see old device
    to disappear from the list of devices. Got it?
     
    Wenhold, Jun 7, 2021
    #4
Thema:

Account removal from old device not working

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