Windows 10: Account suspended with 2fa active

Discus and support Account suspended with 2fa active in Windows 10 Software and Apps to solve the problem; Recently I got locked out of my account for ‘Violating terms and services’. The account, which I only use to play Minecraft, for some reason got... Discussion in 'Windows 10 Software and Apps' started by RaymondRCB, Nov 30, 2023.

  1. RAYMONDRCB
    RaymondRCB Win User

    Account suspended with 2fa active


    Recently I got locked out of my account for ‘Violating terms and services’. The account, which I only use to play Minecraft, for some reason got locked, I filled in the reactivation form and it got reactivated. Just to be sure there wasn’t anyone trying to get into my account ,I turned on 2fa with the authenticator app on my phone. Then after a week or so, the account got locked again. I filled in the form again but this time it said that they couldn’t do anything because 2fa is turned on and the only thing they could do is delete the account.Is there really nothing left to do? Theres a lot of

    :)
     
    RaymondRCB, Nov 30, 2023
    #1
  2. MICKYDOOB
    mickydoob Win User

    2FA on account

    Hi, I wanted to add 2FA on a microsoft account. I use the default mail app on 2 windows 10 pc's with outlook email addresses. I assumed when I activated 2FA that I would need to create an app password for each of the pc's. Do they need new app passwords or will they continue to work as before with 2FA enabled. Hope this makes sense thanks
     
    mickydoob, Nov 30, 2023
    #2
  3. BIBLIOTENDER
    Bibliotender Win User
    Grandparents Account Locked 2FA set to Landline

    Good morning,

    My grandparents have locked the Microsoft account and are unable to receive the 2FA code. Apparently they got confused when setting 2FA and entered their landline which can't receive text messages. I'm not seeing any other option to send the code to their email for verification.

    Account recovery seems to be denied because 2FA was enabled. What next steps can we take?
     
    Bibliotender, Nov 30, 2023
    #3
Thema:

Account suspended with 2fa active

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