Windows 10: acer aspire ES1-711-ZYL cannot load W10 (fresh install)

hey all ,

disaster comp from the netherworld ... a project taken on for a young college student after a couple of her *friends* tried to work on it and did a botched job .
they tried to install W7 on a 8.1 machine and from what i understand , there was a warning that 8.1 was "not genuine" .

i purchased a legit copy and key for both W7 and W10 ...
(i would like to install W10)
i can always use one or the other on my own builds .

when i try to use the usb stick installer (pendrive linux) for/of W10 (selecting the usb stick as the boot device) a "recovery" screen with error code pops up :
a component of the operating system has expired .
file : \windows\system32\boot\winload.exe
error code : 0xc0000605

when i try to run the stick from within the *non-complete/botched* W7 (attempted) install , the install starts and proceeds through several screens (key numbers , what to keep , making sure ... etc ) up to the point of "installing W10 ..." .
the little *bead chain* goes around and the % of completion tallies up .
the install goes to completion and the machine reboots ...
a dos screen opens with the same message about the expired file (as above) .
it mentions something about bypassing the driver signing and i try to navigate to it ... but ...
a screen of "we couldn't install W10 ..." opens up , with :
"0xc1900101-0x20017
the installation failed in the safe os phase ... error during boot operation" .

(i did manage to get a ethernet driver from acer to work on the W7 side ... so it can talk to the outside world)

any help is greatly appreciated .
thanks in advance

:)

 

Is Microsoft still in the process of correcting Windows 10 issues?

Hello, and thank you for your response. I did update the drivers, and that has not taken care of the problems.

My computer is an Acer Aspire E-17 (ES1-711-P1UV). I was not having any troubles with anything with it until the Windows 10 upgrade came along.

 

How can I run the ISO Boot Files on my non-functioning Laptop?

Thank you for helping!

I don't get an install now prompt. I am wondering if I did not install the IOS Boot files correctly to the CD. I'm trying to do it again on a brand new blank cd, but now my good computer is not recognizing the cd burner so I am having trouble with that computer
now.

The one I was trying to fix is my father's computer. It is an Acer Aspire E 17. ES1-711-P1UV. It says Model number ZYL on the bottom. He just bought this last year. I think he has gone in and deleted files thinking he was making his computer faster and has
accidentally deleted the wrong files---in a big way! He thinks I cna fix anything....but not this time! I REALLY appreciate any help you can offer.

Susan

 

Have you tried a fresh, new USB flash drive with a fresh download of Windows 10 installed on it? Also name brand USB 2.0 flash drives seem to work best, like SanDisk.

 

hello ...

i did exactly that ... i got to thinking about "expired components" and such and figured i had nothing to loose while waiting for a response here .
i went to the MS site and grabbed their "out front" upgrade/install :
Access Denied
after the dl and such , i started the install ... all has gone smoothly thus far ... including inserting the key .
the install is now "working on updates" .
just rebooted ... and it seems stuck on that 4 pane window logo ...
grrrrr ! (sigh)

 

restarted the machine manually ...
comes back up and stops at (seemingly) the same point as before .
(it is a solid black background with only the 4 panes showing)
at least this is further than the other methods got me .
any ideas ?

 

rebooted again and tried "f8" ...
my previous version of windows is being restored .

 

back to W7 ... and the "we couldn't install ..." bit , with the error code of : 0xc1900101-0x30017 .
at least it recovered ... better luck than some people have had .

 

Have you tried doing a clean install of Windows 10? Nothing should be connected to the computer except mouse/touchpad, keyboard, and the installation USB flash drive. Boot the computer from the flash drive. Do not connect to any network, WiFi or the internet until Windows 10 is fully installed. If a computer will run Windows 8.1 without problems, it is almost guaranteed to be able to run Windows 10 without problems.

 

was away from comp ... getting ready for work .
(shaving with a double edge battle axe takes some time)
i'll give it another shot when i get off work ... depending on how things go .

i have not had this problem installing 8/8.1 and 10 on other machines ... brand new and *upgrades* .
i am about tempted to open the machine up and hook up the hdd to my linux machine and wipe the drive ...
or install another drive that has been wiped .

 

Don't know how old this acer is, but have you tried disabling secure boot in BIOS before installing ?

 

was away from comp ... getting ready for work .
(shaving with a double edge battle axe takes some time)
i'll give it another shot when i get off work ... depending on how things go .

i have not had this problem installing 8/8.1 and 10 on other machines ... brand new and *upgrades* .
i am about tempted to open the machine up and hook up the hdd to my linux machine and wipe the drive ...
or install another drive that has been wiped .

the machine dates from 09DEC14 .
i think i disabled the secure boot when i turned off the EUFI (or however those letters are arranged) and went to the "legacy" setting .
i'll check on it when i get back in about 8 hours .
i appreciate all the help .

 

back to it ...
i am going to try installing 8.1 and then 10 ...
perhaps this may work .

 

ok ... from the top ...

tried to dl and use a pendrive to install 8.1 ... same scenario ... error code/expired exe .
i got the screen of options and disabled the "security checking" (i think ... not clear as to this due to lack of feedback) .
tried the install again ... fail ... reverted to W7 .
next i used an old legit/licensed copy of 8.1 i had in my bag o' tricks ... same scenario ... i selected "disable security checking" and restarted the machine ...
the bead chain showed up and the stopped ... after a while i rebooted the machine and the same thing happened .
i heard the dvd drive spin up and i remembered a couple of copies of a 'nix distribution that did not indicate to remove the dvd and reboot ...
sooo ... out of sheer "nothing to loose" , i removed the dvd and rebooted ...
the window logo and bead chain started in ... and then the screen went black ...
i rebooted ... the windows logo came back , and the bead chain went 'round .
after a bit , the screen flickered and the 8.1 "set up windows" page appeared ... i stepped through the stuff (bypassing the account stuff) .
i now have a functioning copy of 8.1 !
believe me , i am baffled but i will take it !
next is to try to install W10 ... i do not know whether to use the "front upgrade" (dl/install tool) or a full copy of W10 via a pendrive .
any suggestions ?

 

For upgrading Windows 7/8/8.1 to Windows 10, I like to download the Windows 10 ISO file from here:
Microsoft - Windows 10 ISO

Just leave the ISO file on the hard drive, mount it, run setup.exe from the virtual drive letter that appears.