Windows 10: Acer Nitro 16 screen keeps freezing every time I load a game up.

Discus and support Acer Nitro 16 screen keeps freezing every time I load a game up. in Windows 10 Software and Apps to solve the problem; Hello,I was wondering if anyone had this similar problem as my situation but every time i'll try to launch a game like fortnite. My screen freezes and... Discussion in 'Windows 10 Software and Apps' started by No.1358, Feb 25, 2025.

  1. NO.1358
    No.1358 Win User

    Acer Nitro 16 screen keeps freezing every time I load a game up.


    Hello,I was wondering if anyone had this similar problem as my situation but every time i'll try to launch a game like fortnite. My screen freezes and makes the sound where it changes monitor and back again and then able to hear the background sounds from the game in their main screen while the screen is still frozen.I have to always hold my power button to turn the laptop off and back on.I had many problems with this laptop with a lot of different blue screen errors but it's where I had a blue screen error of system_service_exception where it affected my screen now.I did check the minidump fi

    :)
     
    No.1358, Feb 25, 2025
    #1
  2. BRINK
    Brink Win User

    CES 2018: Acer unveils new Swift 7, Nitro 5 Gaming laptop and more


    Source: CES 2018: Acer unveils new Swift 7, Nitro 5 Gaming laptop and more - Windows Experience Blog
     
    Brink, Feb 25, 2025
    #2
  3. CECILIACROCE
    CeciliaCroce Win User
    Black Screen on Acer Nitro 5

    Hello, I have been using my new acer nitro 5 and I just got a problem on it. I updated my computer, then I signed in and there was a black screen with my cursor. After a little bit, it showed the tool bar and my background but not my apps. If I put my
    cursor over the toolbar, there is just a loading symbol and it never stops loading. Please I really want help so I can use my computer again.
     
    CeciliaCroce, Feb 25, 2025
    #3
  4. GREG CARMACK - WINDOWS MVP 2010-20
    Greg Carmack - Windows MVP 2010-20 Win User

    Acer Nitro 16 screen keeps freezing every time I load a game up.

    Stop code:0xc000021a on Acer Nitro 5 laptop

    Hi TN. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    Go into BIOS/UEFI Setup to see if you can set the onboard chip to default. You can power on while pressing the Acer F1 or ESC key. Older models may use F2. This may be listed on the BIOS splash screen.

    If you don't get a display for the BIOS even, then I'd reinstall the Nvidia card and properly disable it in BIOS setup before removing it this time.

    More about managing Dual Graphics on Acer Nitro 5 laptop:

    https://community.acer.com/en/discussion/561750...

    https://community.acer.com/en/discussion/543584...

    https://www.laptopmag.com/reviews/laptops/acer-...

    https://community.acer.com/en/discussion/553471...

    I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
    research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-20, Feb 25, 2025
    #4
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Acer Nitro 16 screen keeps freezing every time I load a game up.

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