Windows 10: Acer nitro 5 Laptop shows earphones as speakers and I cannot separate their volumes

Discus and support Acer nitro 5 Laptop shows earphones as speakers and I cannot separate their volumes in Windows 10 Drivers and Hardware to solve the problem; My laptop has dolby audio but no realtek manager so I cannot separate audio stream. Please tell me how to fix this as dolby audio doesn't have any... Discussion in 'Windows 10 Drivers and Hardware' started by Gwenmillett, Jul 8, 2018.

  1. GWENMILLETT
    Gwenmillett Win User

    Acer nitro 5 Laptop shows earphones as speakers and I cannot separate their volumes


    My laptop has dolby audio but no realtek manager so I cannot separate audio stream. Please tell me how to fix this as dolby audio doesn't have any option to set this. I want to be able to keep separate volume for my speakers and earphones.

    :)
     
    Gwenmillett, Jul 8, 2018
    #1
  2. BRINK
    Brink Win User

    CES 2018: Acer unveils new Swift 7, Nitro 5 Gaming laptop and more


    Source: CES 2018: Acer unveils new Swift 7, Nitro 5 Gaming laptop and more - Windows Experience Blog
     
    Brink, Jul 8, 2018
    #2
  3. WH SIEW
    WH Siew Win User
    Earphones don't work on Acer Aspire E 14

    I recently updated my Acer Aspire E 14 Windows 10 and my earphones aren't working.

    My earphones work on my iphone perfectly but not on here. Sound can still be played on my laptop but not when my headphone was connected to it

    I've tried:

    Method 1: Run the Troubleshoot Hardware and Devices.

    Hardware troubleshooter reviews, diagnose and identifies operational or technical problems within a hardware device.

    • Press Windows Key +R, type Control Panel.
    • Type troubleshooting in the search bar, click on troubleshooting.
    • Click on Hardware and Devices.
    • Follow the steps from the wizard to run the troubleshooter. ---->
      Problem persists

    Method 2: Follow the below steps to set your headphone as default.

    • Right-click on the speaker icon on your taskbar.
    • Select "Playback Devices".
    • On a empty space, right click and select both Show Disconnected/Disabled Devices
    • Check if your headphone is shown in the devices list ------>
      Headphone didn't shown up.

    Could you pls assist?
     
    WH Siew, Jul 8, 2018
    #3
  4. MOHAN BABU ER
    Mohan Babu ER Win User

    Acer nitro 5 Laptop shows earphones as speakers and I cannot separate their volumes

    Volumes for headphones and speakers are separate

    Hi,

    To assist you better, please answer the below:

    1. Are you changing the volume on headphone or from the sound icon in the taskbar of the system?

    2. How are you trying to change the speaker volume?

    I suggest you to run Hardware and Devices Troubleshooter.

    Follow the steps below:

    • Press Windows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Also try to download and install the latest chipset and Sound drivers from the manufacturer website and install the same.

    Hope it helps. Revert to us with the results, will be glad to assist you.

    Thank you.
     
    Mohan Babu ER, Jul 8, 2018
    #4
Thema:

Acer nitro 5 Laptop shows earphones as speakers and I cannot separate their volumes

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