Windows 10: Acer Orbicam driver lost after deleting temporary files - was working after Windows 2020 update

I updated my Acer 3273 with windows 10, 2020 update from microsoft in the last three days.

All went well and my Acer Orbicam Webcam driver was replaced with a Microsoft equivalent.


But since deleting temporary files a microsoft function the drivers have disappeared and I cannot recover it via a driver update from online search or list of drivers on the PC. The camera has stopped working and Device Manage not longer finds a imaging device, just an "unknown USB device".


Microsoft provided it it is no longer available from Acer, so do not suggest going to the manufacturers website.

How do I get it back?

It was part of the update, so it should be available as a driver from microsoft.


I notice that most of the camera issues with windows 10 in the community forum have no satisfactory answer.


But I need my built in camera and do not have a driver available, how do I recover the deleted driver as it is not in the Recycle Bin?

:)

 

How To Delete Temporary Internet Files And Temporary Files In Windows 10

Hi,

As you are saying that you are not able to delete the temporary internet files and temporary Files in Windows 10.

Provide us with the below details for better clarity on the issue.

1.Have you installed any third party applications to clean up temporary Files?

2.In the Disk Cleanup had you checked the Temporary Internet files and Temporary files before doing disk cleanup?

I suggest you to follow the below steps and try deleting the temporary internet files.

• Open Internet Explorer by typing Internet Explorer in Search Bar. Click the
  Tools button, and then click Internet Options.
• Click the General tab, and then, under Browsing history, click
  Delete.
• In the Delete Browsing History dialog box, select the check boxes for the information you want to delete, click
  Delete, and then click OK.

I also suggest you refer the Microsoft article on View and delete browser history in Microsoft Edge
and check if it helps.

http://windows.microsoft.com/en-us/windows-10/view-delete-browsing-history-microsoft-edge

Let us know if the issue with the deletion of temporary files is resolved we will be glad to assist you further.

 

How To Delete Temporary Internet Files And Temporary Files In Windows 10

Hi Anup,

Thank you for your reply.

I would respond as follows:

1. No, I have not installed any third party applications to delete Temporary Internet Files or Temporary Files.

2. Yes, as mentioned in my message, I had chcked the relevant boxes for Temporary Internet Files and Temporary Files before performing Disk Clean-up. But still the files won't delete.

Your suggestion is about deleting Browsing history. I don't have any issues with deleting Browsing history. It's about deleting Temporary Internet Files and Temporary Files. Browsing history can be deleted via Internet Options or from the option available
in the Hub of Microsoft Edge.

Any help on how to delete Temporary Internet Files and Temporary Files would be greatly appreciated.

Regards.

 

Unable to delete temporary files

Hi Sumit,

Looks like you are running out of storage space, let's walk you through the steps of running
Disc cleanup for your Windows 10 device.

To delete temporary files, kindly follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If you need to free up more space, you can also delete system files:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• In Disk cleanup, select Clean up system files.
• Select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If the suggestions above didn't work, feel free to post back so we can further troubleshoot.