Windows 10: acer spin 3 touch screen

i have acer spin 3 laptop. the touch screen works totally fine using the stylus but doesn't totally work using fingers. i tried everything i've read here but none of it works. please help

:)

 

Acer Spin 3 Windows 11 Touch Screen not working.

Hi, I'm having problems with my touch screen all of a sudden not working I use it a lot and recently i realized it wasn't working. I Checked the events tab of HID compliant touch screen, and it said device is working properly. Under the events tab the first few listings were device started but eventually it said device not started ever since that it hasn't started, I tried windows updates and everything that I can find on the internet, I'd be glad if someone was able to help me and my situation.

 

Acer Spin 3 Windows 11 Touch Screen not working.

Hi NASH -

I'm , I understand that you're having some issues right now, I'll do my best to help you with your concern.

Please try to perform the methods below and check if any of the methods will fix your concern.

Method 1: Update Driver

1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter

2. Locate and expand Human Interface Devices

3. Right-click HID-compliant touch screen and select Update driver

4. Select Search automatically for drivers

5. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

Method 2: Roll-back driver

1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter

2. Locate and expand Interface Devices

3. Right-click HID-compliant touch screen and select Update driver

4. Select Browse my computer for drivers

5. Select Let me pick from a list of available drivers on my computer

6. Select any older driver from the list and click next

7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

If the methods above did not work, please don't hesitate to reach back and we'll perform different methods.

Hope this help. Have a good day.

Thank you,

 

touch screen

Hi,

We sure can provide some troubleshooting steps before you decide to get help from your laptop's manufacturer. Please follow the suggested solutions below:

Method 1: Check if the touch screen driver is enabled.

• In the Search bar, type Device Manager.
• Locate Human Interface Devices and look for touch screen.
  
• Right-click touch screen and check if it is enabled. If not, please enable it.

Method 2: Reinstall the touch screen driver.

• In Device Manager, go to Human Interface Devices.
• Locate touch screen again and right-click it to Uninstall
  the driver.
• Restart your PC to automatically install the driver.

Feel free to post back for updates.