Windows 10: Acer SPIN touchscreen works with pen but not my fingers after update

Discus and support Acer SPIN touchscreen works with pen but not my fingers after update in Windows 10 Gaming to solve the problem; Touchscreen stopped working with my hand after the windows 11 update. But I seem to be able to use the touchscreen with a pen. What is wrong? It seemed... Discussion in 'Windows 10 Gaming' started by Julia Ratna Santi, Jun 13, 2025 at 9:32 PM.

  1. JULIA RATNA SANTI
    Julia Ratna Santi Win User

    Acer SPIN touchscreen works with pen but not my fingers after update


    Touchscreen stopped working with my hand after the windows 11 update. But I seem to be able to use the touchscreen with a pen. What is wrong? It seemed to work normally on windows 10. It updated at night.I've already do reset all setting from reset setting and do reinstall driver from Device Manager but still doesn't work. I've tried calibrating screen but again only responds for pen but not finger. What should I do?

    :)
     
    Julia Ratna Santi, Jun 13, 2025 at 9:32 PM
    #1
  2. JACK R 46
    Jack R 46 Win User

    Acer Spin Touchscreen Not Working

    I have owned an Acer Spin 1 for a few months. My touchscreen began not to respond. In Control Center -> Device Manager -> Human Interface Devices -> HID- compliant touch screen, the message appears: "Currently, this hardware device
    is not connected to the computer. (Code 45). To fix this problem, reconnect this hardware device to the computer." How do I reconnect the hardware device to the computer?
     
    Jack R 46, Jun 13, 2025 at 9:34 PM
    #2
  3. KUHL
    kuhl Win User
    Touchscreen finger input not working for a few seconds after using pen

    Hello!
    I just bought an Asus Zenbook Flip UX563FD and I'm having a few issues with the touchscreen. It comes with a pen I regularly use for taking notes. It is also compatible with other pens like the Surface pen.
    Whenever I just used the pen and want to scroll up or down, it will take the notebook a few seconds (2-3) to register my finger-input again. This might not sound too bad but when you use the pen a lot it gets really annoying.
    I was wondering if there is a setting or way to fix this issue. My drivers should be up to date. Are there drivers I don't know of or settings I can change? My windows version is 20H2 Build 19042.746 .
    Thank you, kind regards Acer SPIN touchscreen works with pen but not my fingers after update :)
     
    kuhl, Jun 13, 2025 at 9:34 PM
    #3
  4. YOGALD
    yogalD Win User

    Acer SPIN touchscreen works with pen but not my fingers after update

    Touchscreen no longer works after installing pen drivers


    I have an old tablet PC with a touchscreen and pen that I upgraded to Windows 10 (from 8.1), and initially the touch screen capabilities worked fine but the pen was useless. After Windows Update automatically installed the drivers for pen/Intel HD graphics/etc, the pen worked as intended but now there is no touchscreen functionality at all. What now?
     
    yogalD, Jun 13, 2025 at 9:34 PM
    #4
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Acer SPIN touchscreen works with pen but not my fingers after update

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