Windows 10: Acer Swift SF314-54G .. BSOD Stop Code VIDEO_DXGKNL_FATAL_ERROR

Hello everyone, I tried to continue with a previous post from a user who was experiencing the same issue with the same laptop as myself.

I commented about my issue at the end of this post to try and save duplicate posts https://answers.microsoft.com/en-us/windows/forum/all/bsod-everytime-i-install-nvidia-driver/7d4af5df-95c8-439b-af55-e6252ccf7e20?page=2&rtAction=1552802168387


Unfortunately, I have not had a response from someone who can escalate this issue with Microsoft. Long story short, I have had the above laptop since August 2018 which was preinstalled with 1803. The system comes with a i5 8250u, 8GB ram, 250GB M2 SSD and a MX150 Nvidia. The laptop works perfectly on Windows 10 1803 with no BSODs or any error messages. On upgrading to 1809 the system will crash either when installing the nvidia driver or once a game or 3d application has finished using the nvidia GPU. For example, I can run a game for one hour with good temperatures and no graphics abnormalities; everything seems normal. However once the game or photoshop has been closed and I am back on the desktop using the intel GPU, a BSOD VIDEO_DXGKNL_FATAL_ERROR is always shown. This does not happen with 1803, and this does not happen when using a Linux OS.


All different drivers from acer, intel, nvidia have been tried, uninstalled and re-tried. It does not matter which driver I install as they do not fix the problem. This issue that I am experiencing has been discussed on this MS community website, and on the acer forums. The only resolution thus far is to rollback to 1803 where the system is 100% stable. Tonight I decided to read about the new 1903 update that is soon to be released. I am currently signed up to the Windows Insider Program and have updated to the latest preview build. Tonight I have found that the same issue when installing the GPU, or once a application/game has finished using the GPU my system will GSOD / BSOD just like 1809. This issue has been ongoing since 1809 with lots of users posting about this problem when using a google search. I am now currently at a complete loss as the issue does not seem to have been fixed, or had the attention from someone who could possibly put measures in place to fix this. I have disabled the Nvidia GPU in device manager so that I am able to type this post without having tons of BSODs when only a web browser is open. Since I have moved to 1809 and 1903; tonight I have had over 20 BSODs with five of them happening after entering the login pin at the password screen. Once the nvidia gpu is disabled and I am only using the Intel GPU, the system is 100% stable but without the high performance from the nvidia GPU. I really appreciate anyone who can assist me with this further.

Thanking everyone

:)

 

BSOD everytime I install Nvidia driver

hello all, my laptop Acer swift 3 SF314-54g recently get a bluescreen with code driver power state failure and video dxgkrnl everytime I install Nvidia driver

My device spec is :

core i3-7020u

GeForce MX150

8GB ram

windwows 10 1809

and I already try 4 nvidia driver and it keep get BSOD driver power state failure and video dxgkrnl

for the minidump files Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

 

installing visual c++ 2017 redistributable cause BSOD video_dxgkrnl and driver power state failure

hello I have Laptop ACER Swift 3 SF314-54G with specification :

Intel Core i3-7020U

GeForce MX150

RAM 8 Gb (4gb Onboard and extra 4GB)

Windows 10 1809 latest build

Latest Nvidia Driver (417.71)

latest bios version from Acer website

My problem is whenever I install visual c++ 2017 redistributable, my visual c++ 2015 redistributable always got replaced by visual c++ 2017
redistributable and after that, my laptop got BSOD video_dxgkrnl and driver power state failure

is this bug or what? because my visual c++ 2015 always replaced with visual c++ 2017

 

Can't adjust display brightness Windows 10

It's an Acer Swift 3. Specifically I think SF314-52