Windows 10: ACPI BIOS errors 4 and 5 on shutdown

Discus and support ACPI BIOS errors 4 and 5 on shutdown in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm running a year-old HP Envy desktop, with W10 Pro 1809. I am seeing these ACPI read/write errors (AMLI: ACPI BIOS is attempting to read from an... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Pigboy09Piglet, Nov 2, 2019.

  1. ACPI BIOS errors 4 and 5 on shutdown


    I'm running a year-old HP Envy desktop, with W10 Pro 1809. I am seeing these ACPI read/write errors (AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x75), which lies in the 0x74 - 0x76 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.") logged in the Event Viewer, but only sporadically, and they ALWAYS occur on shutdown. I'm not sure when they started.


    The system is otherwise OK (touch wood), and I really want to know what is causing them. The "system vendor" seems to have absolutely no idea.


    I am running the penultimate BIOS F.22 for this machine. There is a BIOS update to F.30 which is described as " -The first 19H1 softroll production BIOS". 19H1 is, I understand, W10 1903, which I'm not running, and I can't see how an update for a future W10 64 bit 1903 OS instal will cure problems on 1809.


    I have checked all drivers possible and updated them. Someone, somewhere, must have some idea of what causes these, and what possible solutions there are, and I don't want to start possibly futile or damaging "on a hunch" remedial steps.

    :)
     
    Pigboy09Piglet, Nov 2, 2019
    #1
  2. Argel Obm Win User

    ACPI BIOS ERROR

    Hi Tiffany,

    We need to gather more information for us to better assist you on your ACPI BIOS error concern. Please provide the answers to the following questions below:

    • When did the ACPI BIOS error start?
    • Were there any changes made on your computer before encountering the issue?
    • What are the things that you're seeing when you boot up the computer?
    • Can your computer still load the Windows Recovery environment page? Windows Recovery environment is a page where you can choose to troubleshoot the computer, continue to Windows 10, or shutdown the computer.

    We highly recommend posting a screenshot of the issue here for us to further investigate your concern.
     
    Argel Obm, Nov 2, 2019
    #2
  3. ACPI Bios Error

    A friend of mine built his first computer and iv been called in to figure out what in the world this problem hes having is. Iv tried quite a lot already, ill list those out in a second. He never got past trying to install windows 10 due to the ACPI BIOS
    ERROR.

    System spec:

    AMD Ryzen 5 2600x CPU

    ASUS Prime B450M-A Mother Board

    Strix GTX1050ti GPU

    Ballistix DDR4 2600 RAM

    a 2Tb Western Digital HDD

    Behavior on boot attempt: The computer starts up fine, gets to the ASUS logo screen and then BSODs with the ACPI BIOS ERROR.

    I have tried:

    updating the BIOS

    clearing the CMOS

    tried installing Win7 same Error

    Installing Win10 on the HDD outside the system.

    Using Rufus to make a bootable USB from the ISO files

    CSM, Secure boot, Fast boot, all OFF/ON in every variation

    SATA switch to RAID from AHCI

    IV tested all the hardware plus gotten Linux to run fine.

    After all that the only change is that now it tries to boot into the automatic repair after the first 2 BSODs but the moment it tries to load its just BSODs with the same ACPI BIOS ERROR.

    Not gonna lie im pretty stumped on this one, best guess is its a windows 10 problem somewhere. Judging from google i'm not expecting an easy one click solution but any help would be appreciated.
     
    Johnathon Music, Nov 2, 2019
    #3
  4. ACPI BIOS errors 4 and 5 on shutdown

    ACPI BIOS ERROR

    My computer will not start or repair itself and says ACPI BIOS ERROR. How do I fix this?
     
    TiffanyTowe, Nov 2, 2019
    #4
Thema:

ACPI BIOS errors 4 and 5 on shutdown

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