Windows 10: Acquired new device. DVD/CD drive on old computer does not function

Dear Sir/ Madam,Having recently bought a new computer I was disappointed to find it did not include a DVD drive. I understand why. I thought I would be able to use the one on my old computer but Windows Media Player seems to have been disabled.Regards Malcolm Cutlan

:)

 

Read Write Broken CD/DVD Functions.

Hi,

Thank you for the reply.

Suggest you to completely reinstall the cd/dvd driver and check if that helps.

Follow these steps.

• 
  Press “Windows key + X” and click on “Device Manager”.
  
• 
  In the list of devices, you should see cd/dvd rom drive.
  
• 
  Right click on the device and then select "Uninstall".
  
• 
  In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
  

In the Action menu of Device manager, select “Scan for Hardware changes”
option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

Keep us informed to help you further.

 

CD drive error

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

And it likely has something to do with the emulated drive you have listed there.

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??