Windows 10: activate our second computer.

We have had word 365 for a year and recently reactivated our license and we cannot get our second computer activated. Help please.

:)

 

Does this computer build have compatibility problems? Opinions welcomed!

Lets start with what you're going to use this computer for, not what you want to put in it.

Rules/steps to building a computer (in chronological order):
First rule: Determine what your needs are.
Second rule: Define your budget.
Third rule: Pick parts.
Fourth rule: Review parts several times.
Fifth rule: Buy said parts.
Sixth rule: Build it.

You are on rule/step 1. Go through the list until you're done.

 

Activation and a second device

Hi,

Welcome to Microsoft Community.

We apologize for the inconvenience caused to you.

• Did you perform a Clean install after activating the Windows 10 in the second computer?

If yes, then you can perform a phone activation to activate your Windows.

• 
  Press Windows key + X then click
  Run, then type: slui.exe 4
  
• 
  Next press the 'ENTER' key
  
• 
  Select your 'Country' from the list.
  
• 
  Choose the 'Phone Activation'
  option.
  
• 
  Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
  

Keep us posted on the issue to assist you better.

 

Computer freezes for a few seconds, strange disk activity

From time to time, around once in two days, the computer freezes for around 5 or 10 seconds.

During that time, I can move the mouse but thats it. No application interaction and no keyboard response.

While investigating this, I noticed the following behavior in the task manager. The ssd seems to behaving in a weird way. 100% active with zero data transfers.





Zero read/write and 100% active. This is odd to me.

To further investigate the issue I used the SSDlife utility but the results suggest that the disk is healthy.





Some notes that might help:

• No devices connected to the laptop
  
• Laptop touchpad and bluetooth also disabled
  
• Only a usb mouse connected
  
• No camera, sound or other devices used during that time
  
• No other strange laptop behavior
  

What can cause such a behavior or how can I further investigate the issue?