Windows 10: activated Microsoft safety scanner to find/remove hzgsp3.updates infection and it failed to...

Discus and support activated Microsoft safety scanner to find/remove hzgsp3.updates infection and it failed to... in Windows 10 Software and Apps to solve the problem; A repeat window on the screen shows hzgsp3.updates-center.com claiming to be Mcafee but I cannot close them or remove them. Tried AVAST, System... Discussion in 'Windows 10 Software and Apps' started by Thomas Page, Jul 22, 2022.

  1. THOMAS PAGE
    Thomas Page Win User

    activated Microsoft safety scanner to find/remove hzgsp3.updates infection and it failed to...


    A repeat window on the screen shows hzgsp3.updates-center.com claiming to be Mcafee but I cannot close them or remove them. Tried AVAST, System Mechanic and Microsoft Safety Scanner to no avail. Tried to access Mcafee Live Safe which is supposed to be paid until 5/23 but could not download/reinstall and nothing but the icon shows up on the computer.

    :)
     
    Thomas Page, Jul 22, 2022
    #1
  2. DALCHINA
    dalchina Win User

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    https://support.microsoft.com/en-us/kb/2916641
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Jul 22, 2022
    #2
  3. JASPREETSINGH08
    JaspreetSingh08 Win User
    Microsoft safety scanner finds no virus?

    Hello Anxious,

    I am Jaspreet Singh.

    Microsoft Scanner works in steps.

    So at first stage it will detect what may be an infected file and it will add that to a list. This is the number you see when you see the scanner progressing. These are not actual infections, just suspicious files.

    Once the scan is done the safety scanner will match the suspected files with the most recent database of threats and then tell you the actual infections on your system. If the last number is 0 it means no actual infection was found.
     
    JaspreetSingh08, Jul 22, 2022
    #3
  4. JEANACOX
    jeanacox Win User

    activated Microsoft safety scanner to find/remove hzgsp3.updates infection and it failed to...

    Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

    *Original Title: Zeus b2957e virus

    Need help/suggestions to remove this virus. Microsoft Safety Scanner was suggested and tried but it could not remove one

    which of course is this Zeus b2957e since it is still there. I am a novice compared to most/all of you so I am up for any help/suggestions.

    The malware listed on Microsoft Safety Scanner it could not remove= Exploit:Java/Obfuscator.W

    [Moved from Windows]
     
    jeanacox, Jul 22, 2022
    #4
Thema:

activated Microsoft safety scanner to find/remove hzgsp3.updates infection and it failed to...

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