Windows 10: Activation after computer repair

Discus and support Activation after computer repair in Windows 10 Updates and Activation to solve the problem; I have two identical lenovo laptops. The first one was upgraded to win10 (and was activated I believe), but the display has failed. The 2nd one which... Discussion in 'Windows 10 Updates and Activation' started by pmennen, May 24, 2016.

  1. pmennen Win User

    Activation after computer repair


    I have two identical lenovo laptops. The first one was upgraded to win10 (and was activated I believe), but the display has failed. The 2nd one which was still running win8 also failed because the hard drive (ssd) stopped responding. So I took the hard drive from the win10 computer and put it into the other one, and now at least I have one working computer, but now it says that windows 10 is not activated. How can I activate it? On the back I see the laptop serial number and windows 8 sticker but there are no product keys on the sticker.

    Also I'm ordering parts to fix the other one and I'm wondering if I will also be able to update that one to windows 10. Conceivably I could swap the SSDs around again once I get the other computer working and perhaps that would make it easier to activate ... but I've got to send the working one back to my daughter as soon as possible.

    ~Paul

    :)
     
    pmennen, May 24, 2016
    #1
  2. Theo_685 Win User

    Windows 10 upgrade and activation after computer repair

    In January I upgraded my PC running Windows 7 32bit to Windows 10 Home 32 bit using a downloaded ISO disc. All went well and the Win 10 activated. As my Windows 7 has both 32bit and 64 bit discs I then downloaded the Win 10 Home 64 bit ISO disc
    and while I was installing it my computer failed to restart – the motherboard had failed.
    I then asked a Computer Services company to repair my PC to the same standard that it was. Unfortunately the new Gigabyte motherboard did not support the plug of my old CPU (Intel i7) and my DDR3 Ram so that had to be replaced as well at great expense.
    They had installed Windows 10 Pro 64 bit whereas I was only entitled to have the Home version.
    I like the Windows 10 Pro especially after it upgraded itself to the 1511 Version.
    It's temporary activation will however end on 29 July so I need to get a valid key for it.
    Is there the possibility that by purchasing the upgrade key for Windows 10 from Home to Pro I can activate my present setup of Windows 10 Pro version 1511 without having to first reinstall Windows 7 then upgrade to Win 10 Home and then upgrade
    to Win 10 Pro?
     
    Theo_685, May 24, 2016
    #2
  3. Theo_685 Win User
    Windows 10 upgrade and activation after computer repair

    Thanks Andre for your input. You are right - I can not use a upgrade packet to activate the windows 10 Pro. As you can see from my reply to Stuart above I have resolved my problem by going the long route back to Windows & and then up to Windows 10 Home.
    All working fine so will see later if I need to upgrade to the Pro version.
     
    Theo_685, May 24, 2016
    #3
  4. Superfly Win User

    Activation after computer repair

    Hi Paul

    You will need to get a Win 10 digital entitlement for the 'Win 8 PC' that still has the hardware ID of the PC it was removed from. Check the edition of the OEM key with ShowKey - if it matches the installed edition, use change product key from the activation screen and enter the OEM key. It should activate and give you a new digital entitlement.
     
    Superfly, May 24, 2016
    #4
  5. pmennen Win User
    What do you mean by installed edition?
    Show key doesn't show that, just the original edition and the OEM edition as shown
    below in my showkeyplus output (obscured with some xxxyyyzzz characters)

    Windows Product Key Information
    Product Name: Windows 10 Home
    Product ID: 00326-10000-00000-wwwww
    Installed Key: YTMG3-N6DKC-zzzzz-zzzzz-zzzzz
    Original Key: JB2NB-HBMGQ-yyyyy-yyyyy-yyyyy
    Original Edition: Win 8.1 RTM Core OEM*BiggrinM
    OEM Key: 23KNM-B6V2H-xxxxx-xxxxx-xxxxx
    OEM Edition: Win 8.1 RTM Core OEM*BiggrinM
     
    pmennen, May 24, 2016
    #5
  6. Superfly Win User
    Product Name is the installed edition. (in this instance the editions match, Win 10 Home = Win 8.1 Core)

    The original key comes from the previous PC that Win 10 was installed on.

    You need to activate with this PC's OEM key.
     
    Superfly, May 24, 2016
    #6
  7. NavyLCDR New Member
    And for clarification that would be the:
    23KNM-B6V2H-xxxxx-xxxxx-xxxxx

    You can try this, right click on start icon, select Command Prompt (Admin). Then run the following commands:

    slmgr /upk
    slmgr /ipk 23KNM-B6V2H-xxxxx-xxxxx-xxxxx
    slmgr /ato

    If that fails then go back to:
    slmgr /ipk YTMG3-N6DKC-zzzzz-zzzzz-zzzzz
    slmgr /ato

    and see if that picks up the activation. Obviously you will be entering the full product keys in the above commands.

    I had a similar situation. I had two identical model laptops and my daughter's screen hinge failed, so I took her hard drive and put it in the identical spare laptop I had. Well, I forgot that the spare laptop only had Windows 10 Pro on it, and never had Windows 10 Home, and my daughter's was Windows 10 Home. I lost activation, but there was a Windows 8 Core product key in Bios, so I had to "jiggle" the activation using the above command's to get the Windows 10 Home to activate from the product key in bios. Like jiggling the handle on the toilet to get it to stop running.
     
    NavyLCDR, May 24, 2016
    #7
  8. pmennen Win User

    Activation after computer repair

    The response from windows script host from this was:
    Error: 0xC004E016 On a computer running Microst Windows non-core edition,
    run 'slui.exe 0x2a 0xc004E016 to display the error text.

    The response from the /ipk command was "Installed product key YTMG3-....-.... successfully.
    But the response to the /apo command was:
    "Activating Windows(R), Core edition (2b1f36bb-xxxx-xxxx-xxxx-xxxxxxxx97d8) ...
    Error: 0x803F7001 On a computer running Microsoft Windows non-core edition,
    run 'slui.exe 0x2a 0x803F7001' to display the error text.

    Of course the error text did not provide anything that looked remotely useful or interesting.

    Any more ideas?
     
    pmennen, May 24, 2016
    #8
  9. NavyLCDR New Member
    Dang it. I was getting the same errors at first, and there were so many different variations of /ipk, /upk, and /ato that I can't honestly remember the exact sequence that got mine to active. Try going to the activation screen under settings, updates & security and change the product key there to 23KNM-B6V2H-xxxxx-xxxxx-xxxxx.

    I can tell you what will absolutely 100% work, but you won't like it. That would be to attach a temporary hard drive or create a temporary partition on the existing SSD, install Windows 8 to it. Let that activate and grab the genuineticket.xml file, then go back and copy the .xml file to the Windows 10 to activate it.

    Oh hell.....that jogged my memory - that's what I did on the spare laptop because I originally tried Windows 7 on it, but it wouldn't boot so I had to dig up an old Windows 8 install media and go with that. I wasn't able to activate Windows 10 with product keys only. I used MiniTool Partition Wizard Free to shrink the Windows 10 partition by 50GB, created and formatted (NTFS) a new 50GB partition in the free space, then (eventually) installed Windows 8 to the blank, formatted partition. Grabbed the genuineticket.xml file, deleted the Windows 8 partition and removed the dual boot entry for Windows 8 using msconfig in Windows 10.
     
    NavyLCDR, May 24, 2016
    #9
  10. pmennen Win User
    That did the trick. Glad I didn't have to go to your more drastic measures *Smile

    Thanks for the help!
    ~Paul
     
    pmennen, May 24, 2016
    #10
  11. NavyLCDR New Member
    Well, the credit for that goes to @Superfly...that was his first suggestion Activation after computer repair :)
     
    NavyLCDR, May 24, 2016
    #11
  12. Superfly Win User
    Excellent...!

    What you guys must remember is that downlevel activation works via slui not slmgr... but glad all's good!

    *Smile
     
    Superfly, May 24, 2016
    #12
  13. pmennen Win User

    Activation after computer repair

    Yes ... I meant to thank all of you, although I paid more attention to your replies. When I'm already in a frustrating situation, I prefer not to have to puzzle over unfamiliar terminology. Your reply simply said "type this" which is very easy to follow. Looks like your information may not have been as accurate as Superfly's, but at least you did get me there in the end *Smile

    ~Paul
     
    pmennen, Apr 5, 2018
    #13
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Activation after computer repair

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