Windows 10: Active hours

I bought a new computer with Windows 10. My previous computer also had Windows 10 and I had no problems with it.

Now I have my computer turning off at inconvenient times. I set the active hours to between 7 a.m. to 10 p.m. Just a few

moments ago it turned off and the time was 4 p.m. This is very annoying as I have lost what I was working on. What can

I do?

:)

 

Disable Active hours?

Hello Daniel,

If you wish to add more hours or to have an option to turn off the Active Hours, then the feature is currently unavailable on Windows phone. It is best if you can send a suggestion to make the features available using the
Feedback Hub app. To send a suggestion on your Windows phone, you can follow the steps provided below:

• Go to All Apps, search for the Feedback
  Hub app.
• Open the menu icon at the top left side.
• Select Feedback, then at the top right side, tap the
  add button (+).
• Select Suggestionand fill up the box with the details needed.
• Select the right category and then Submit.

If you have any questions, feel free to ask the community.

 

Installing Updates and Restarting During my Active Hours?

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the inconvenience caused to you as the Active Hour feature is not working as it should be.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• Are you aware of any recent changes on the PC, prior to this issue?

Meanwhile, we would suggest you to perform these steps and check if that fix the issue.



Configuring active hours with Group Policy.



Please refer the section for Configure active hours
and make the changes accordingly. If the PC installed with Windows 10 Pro then follow the steps under
Configuring active hours with Group Policy and if it is
Windows 10 Home then follow steps under Configuring active hours through Registry
from this article: Manage device restarts after updates.



Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify
the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.



Follow the steps to take
backup of registry.




Please let us know the status of the issue,



Aditya Roy

Microsoft Community – Moderator

 

Windows Update preparing/running during active hours

Hi,

Thank you for writing to Microsoft Community Forums.

I understand it can be frustrating when your devices get into such situation, but we will try to get it sorted for you. Thank you for the detail information provided on the post.

To have a clarity on the issue, we would like to know some information.

• What is the make and model of the PC?
  
• What is Windows 10 version and built currently installed?
  
• Did you setup any task in task scheduler?
  
• Please help us with the screenshot of the system information page of the PC. Press
  Windows + R key from the keyboard and type msinfo32 and
  follow the steps mentioned in the screenshot
  posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshot.
  

However, we would like you to refer the
Configure active hour section in this Manage device restarts after updates
article as suggested below.

1. Please refer the Configuring active hours with Group Policy section,
   if you are running Windows 10 Pro or higher version.
   
2. Please refer the Configuring active hours through Registry
   section, if you are running Windows 10 Home.

Disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious
problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
Load or Unload Registry Hives

In addition, we would also like you to follow the first 10 steps from the

Tips to improve PC performance in Windows 10 article.

We await your response.

Aditya Roy

Microsoft Community – Moderator