Windows 10: Adapter issue: I ordered the more capable smart adapter as recommended, but keep getting...

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Wireless Display Adapter capability issues?

Hello,

Thank you for being part of Microsoft Community.

Some of the things that you can perform to get the issue resolved are:

• Update Firmware.
• Install Windows Updates.
• Make sure the HDMI and USB plugs are connected correctly.
• Reset the Wireless Display Adapter.
• Reinstalling your video drivers using the Device Manager.

Troubleshooting: Display Adapters

https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/adapters/common-issues

Do get back to us for any issues pertaining in the future. We will be happy to help.

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community

 

high capacity smart ac adapter

Hi Tom,

An AC adapter is designed to regulate power and offsets electrical spikes to your device. If a pop up appears saying that you may need to a high capacity smart AC adapter, it could be the your current adapter is not giving out the required output to your
device, or that the driver for the adapter is outdated or is not working as designed. May we know the exact message that you are getting? This is for us to see and give the appropriate steps to resolve the issue.

We look forward to your response.