Windows 10: "Add a device" or "Add a printer" dialog

Hi,

I am running Windows 10, and, when I go to the "Devices and Printers" window, I have no "Add a Device" or "Add a Printer" dialog appearing when I click the related buttons in the top-right. I only see a brief flash of a blank opening window, and then nothing.


I am trying to add a printer to my computer, so of course I am not getting very far like this. Does anyone know what might be causing this?

:)

 

Multiple (duplicate) printers listed in "Devices and Printers"


I go to "Devices and Printers," highlight the only Icon for my Canon MX922 printer, click on "Open" then click on "Display Printer/Fax Properties." This brings up a dialog box with a dropdown list of the printers. None of them are greyed out. I'd like to eliminate any duplicates from this dropdown list. When I right click on any of them, nothing happens. There has to be another way.

 

Missing Devices & Printers

Hi Tony,

Thank for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.

To assist you better, please provide us more information.

• 
  What is the make and model of the printer?
  
• 
  What is the exact issue are you facing?
  
• 
  When you say ‘’ Most of my devices’’ what are device that is missing?
  

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I suggest you to run Printer troubleshooter and check if it this helps.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist try the method.

Method 2.

I recommend you to update the printer driver and check if it helps to resolve the issue.

• 
  Press Windows Key + X and click on
  Device Manager.
  
• 
  Locate for the Print Queues and expand it.
  
• 
  Right click on the printer and click on
  uninstall.
  
• 
  Once you are uninstalling the driver, restart the computer.
  

If that does not help fix the issue, I suggest you to go to the printer manufacturer website, download the latest printer driver and install the same.

Hope this helps. Post us with status we will be glad to help you.

 

Printer

Hi Brenda,

Thank you for using Windows 10.

I suggest you to use these steps and check:

• Press Windows/Start key.
• Type Devices and Printers and then tap or click Devices and Printers.
• Press and hold or right-click the printer you want to use, and then tap or click
  Set as default printer.

Let us know if you need more information and we'll be glad to assist.