Windows 10: Add a work or school account button not working

In Accounts > Email & accounts, under Accounts used by other apps, Add a work or school account button is not working. I kept clicking it but it wont popup the login screen.Also I tried to Signin with my school account in Microsoft Office 365 Word, then after I enter my email address and click Next, the popup will disappear.Please help me with this issue.

:)

 

Remove Deactivated Work Or School Email Account

I have an organizational email account that has been deactivated, current guides online say the following:

"If you need to remove an account from your PC:

1. Select Start > Settings > Accounts > Access work or school .
   
2. Select the account you wish to remove, then select Disconnect
   
   ...."
   

However, the only option presented at this section is "Manage" which forwards me to my organization's page to login. The account has since been deactivated with no way to get to the next step.
I have been getting notifications from my system that "There is a problem with a work or school account click her to fix now" but obviously can't login to remove the account from the system.
Is there a work around to remove the account without logging in?

 

Can't remove a Work or School account from Windows 10

I found I could not delete the work or school account, because it was likely controlled by a domain controller, which I could no longer log onto.

I found the solution below DOES work, as described by the user Pvandamcom2

Steps:

- In Control Panel, User Accounts, select your account

- Select "instead log on with a local account" and follow the steps

- Then logon, go back to accounts, and go to Access to work and school account

- Click Disconnect for the Work or School Account. The work account dissappeared

- Last step, go back and change logon to be with Microsoft Account instead of
local account

The work account is no longer displayed

 

Fix "Work or School account problem" after deleting an e-mail account.

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving an error related to your email account. I’ll certainly assist you with the issue.



However, please let us know:

• When you say “I deleted the e-mail account” do you mean deleting the Microsoft account or deleting the account from your computer?
  
• Are you using a Microsoft account to login to the computer?
  

Meanwhile, I would suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts, and select
   Access work or school from the left pane.
   
3. Now, click on the email account and select
   Disconnect.
   
4. Follow the on-screen instructions.
   

If this doesn’t work, you may want to try converting the account to a local account and see if that helps. Refer the steps mentioned below:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts and select
   Your info from the left pane.
   
3. Click on Sign in with a local account instead.
   
4. Follow the on-screen instructions to complete the process.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator