Windows 10: Add closed accountemail address to existing account as aliaserror: already taken

Discus and support Add closed accountemail address to existing account as aliaserror: already taken in Windows 10 Software and Apps to solve the problem; Hello community,I have closed one of MS account as I wanted to merge into one primary account.I tried to add the closed account email address as alias... Discussion in 'Windows 10 Software and Apps' started by Userintokyo, Aug 24, 2023.

  1. Add closed accountemail address to existing account as aliaserror: already taken


    Hello community,I have closed one of MS account as I wanted to merge into one primary account.I tried to add the closed account email address as alias into my primary account, the error message has shown that the email address has been already taken and thus unable to add as alias.I chose 30 days to hold the closure in case I need to reopen it within 30 days.My question here is that after 30 days, would my closed account email address be available for me to add as alias without the error messagealready taken?If after 30 days, still persisitently no longer to use the email address, what optio

    :)
     
    Userintokyo, Aug 24, 2023
    #1

  2. Microsoft account does not exist error - but it does exist...

    Another example of my confusion:

    Step 1: Windows/Start button is pressed in the bottom left.

    Step 2: Above "Power", "Settings", "Pictures" and "Documents" is my account/email address that I'm currently using to post this question with (which also is the Microsoft account I have my 365 subscription tied to). I click on my account with my personalized icon.

    Step 3: Above "Sign out" and "Lock" is "Change account settings" which I click.

    Step 4: I'm brought to "Your info" which has my personalized icon, correct email address, listed as the administrator too. I select "Manage my Microsoft account" and am taken to account.microsoft.com and logged in to the same correct email/account. I can see on this page my 365 family subscription is still active and fine.

    Step 5: I go back to the "Your info" pop up settings window and below "Manage my Microsoft account" is another link to "Verify", of which I click.

    Step 6: The small Microsoft Sign in window appears with prepopulated text saying that the same exact email address that I'm signed in on my computer using, (of which has active 365 subscription and has no issues seen on account.microosft.com when I log in) doesn't exist. The exact text is as follows and red: "That Microsoft account doesn't exist. Enter a different account or get a new one."

    Step 7: When trying to re-enter the same email address, and clicking "Next" in the bottom right of the window, the red text persists that the account doesn't exist.

    I can't comprehend how my correct email address which has Microsoft subscriptions simply can't be found or 'doesn't exist'.

    Apologies for the long-winded questions, but I'm trying to be as thorough as possible so that anyone can review this and hopefully have a better understanding of the issues I'm having. I'm getting a bit desperate to have this sorted out and any solutions would be extremely valuable to me.
     
    RoyalTines, Aug 24, 2023
    #2
  3. rojasch Win User
    Mail app no longer permits my Exchange and Outlook accounts with same email address

    Angela,

    Thank you for responding, but this isn't even a possible step for me to take. As I said in my initial post, I am able to set up one or the other of my accounts, but cannot set them both up because whichever one I try to set up second will fail with an "account
    already exists" error.

    I can successfully add EITHER of my two accounts. But not BOTH of them. And this is a recent development.

    Let me list the troubleshooting steps I have already taken, so that you won't ask me to do them.

    • Rebooting the computer.
    • Deleting the accounts and re-adding them.
    • Adding the accounts in a different order.
    • Adding the Outlook.com account using an alias unsteady of the primary email address.
    • Resetting the Mail app.
    • Using Powershell to uninstall Mail, and then reinstalling it via the Store.
     
    rojasch, Aug 24, 2023
    #3
  4. Vesao Win User

    Add closed accountemail address to existing account as aliaserror: already taken

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Aug 24, 2023
    #4
Thema:

Add closed accountemail address to existing account as aliaserror: already taken

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