Windows 10: Add Support Contact Information to Windows Security in Windows 10

How to: Add Support Contact Information to Windows Security in Windows 10


Information Windows 10 Windows Defender Security Center, which contains Windows Defender Antivirus. When you start up Windows 10 for the first time, Windows Defender Antivirus is on and actively helping to protect your device by scanning for malware (malicious software), viruses, and security threats.

Windows Defender Antivirus uses real-time protection to scan your downloads and the programs you run on your device. Also, Windows Update downloads updates for Windows Defender Antivirus automatically to help keep your device safe and protect it from threats.

Windows Defender Security Center shows you how Windows Defender Antivirus has been protecting you. It shows you when:

• Your device was last scanned for threats.
• Your definitions were last updated. Definitions are files that Windows Defender Antivirus uses to protect your device against the latest threats.
• The Device performance and health scan was run to ensure your device is operating efficiently.

Windows Defender Security Center has five areas that protect your device and let you specify how you want your device protected:

• Controlled folder access.
• Device performance & health - See status about your device’s performance health and keep your device clean and up to date with the latest version of Windows 10.
• Firewall & network protection - Manage the settings for Windows Defender Firewall, and monitor what’s happening with your networks and Internet connections.
• Exploit protection.
• Family options - Provides easy access to managing your childrens’ online experiences and the devices in your household.

Starting with Windows 10 version 1709, you can add information about your organization in a contact card to the Windows Defender Security Center app. This can include a link to a support site, a phone number for a help desk, and an email address for email-based support.

This contact information can also be shown in some Block at first sight feature, and potentially unwanted applications.

Users can click/tap on the displayed information to initiate a support request:

• Clicking Call or the phone number will open Skype to start a call to the displayed number
• Clicking Email or the email address will create a new email in the machine's default email app address to the displayed email
• Clicking Help portal or the website URL will open the machine's default web browser and go to the displayed address

This tutorial will show you how to add support contact information to the Windows Security app and its notifications for all users in Windows 10.

You must be signed in as an administrator to add or remove this support contact information.


Note If you want to add support contact information, you must first have to enable the contact card for app or custom notifications (or both). Second, you must then specify the contact company name and at least one contact method - email, phone number, or website URL. If you do not specify the contact name and a contact method the customization will not apply, the contact card will not show, and notifications will not be customized.

CONTENTS:

• Option One: Add or Remove Support Contact Information for Windows Security in Local Group Policy Editor
• Option Two: Add or Remove Support Contact Information for Windows Security in Registry Editor

EXAMPLE: Support contact information in Windows Security notification and app












OPTION ONE [/i] Add or Remove Support Contact Information for Windows Security in Local Group Policy Editor


Note Local Group Policy Editor is only available in the Windows 10 Pro, Enterprise, and Education editions.

All editions can use Option TWO below.

1. Open the Local Group Policy Editor.

2. In the left pane of Local Group Policy Editor, navigate to the location below. (see screenshot below)
*Arrow Computer Configuration\Administrative Templates\Windows components\Windows Security\Enterprise Customization




3. In the right pane of Enterprise Customization in Local Group Policy Editor, double click/tap on the Configure customized contact information policy to edit it. (see screenshot above)

4. Do step 5 (add) or step 6 (remove) below for what you would like to do for contact card information in the Windows Defender Security Center app.


5. To Add Support Contact Card Information to Windows Security
A) Select (dot) Enabled, click/tap on OK, and go to step 7 below. (see screenshot below)

6. To Remove Support Contact Card Information from Windows Security
A) Select (dot) Not Configured or Disabled, click/tap on OK, and go to step 7 below. (see screenshot below)

NOTE: Not Configured is the default setting.





7. In the right pane of Enterprise Customization in Local Group Policy Editor, double click/tap on the Configure customized notifications policy to edit it. (see screenshot below step 2)

8. Do step 9 (add) or step 10 (remove) below for what you would like to do for custom notifications.


9. To Add Support Contact Information to Windows Defender Security Center Notifications
A) Select (dot) Enabled, click/tap on OK, and go to step 11 below. (see screenshot below)

10. To Remove Support Contact Information from Windows Defender Security Center Notifications
A) Select (dot) Not Configured or Disabled, click/tap on OK, and go to step 11 below. (see screenshot below)

NOTE: Not Configured is the default setting.





11. If you did both step 6 and step 10 above to remove contact information from both the app and notifications, then go to step 17 below.

12. If you did step 5 and/or step 9 above to add contact information to either or both the app and notifications, then you must now specify the contact company name and at least one contact method - email, phone number, or website URL.


13. To Specify Contact Company Name
A) In the right pane of Enterprise Customization in Local Group Policy Editor, double click/tap on the Specify contact company name policy to edit it. (see screenshot below step 2)

B) Select (dot) Enabled, and enter a company name (ex: "Ten Forums") you want under Options. (see screenshot below)

C) Click/tap on OK, and go to step 14 (email), step 15 (phone/Skype), and/or step 16 (website URL) below for which contact methods you want to add.





14. To Specify Contact Email Address or Email ID
A) In the right pane of Enterprise Customization in Local Group Policy Editor, double click/tap on the Specify contact email address or Email ID policy to edit it. (see screenshot below step 2)

B) Select (dot) Enabled, and enter an email address or email ID (ex: "L: [email protected]") you want under Options. (see screenshot below)

C) Click/tap on OK, and go to step 15 (phone/Skype) and/or step 16 (website URL) below for which contact methods you want to add, or go to step 17 below if finished adding contact methods.





15. To Specify Contact Phone Number or Skype ID
A) In the right pane of Enterprise Customization in Local Group Policy Editor, double click/tap on the Specify contact phone number or Skype ID policy to edit it. (see screenshot below step 2)

B) Select (dot) Enabled, and enter a phone number or Skype ID (ex: "1-500-123-1234") you want under Options. (see screenshot below)

C) Click/tap on OK, and go to step 16 (website URL) or step 17 (finished) below for what you want to do.





16. To Specify Contact Website URL
A) In the right pane of Enterprise Customization in Local Group Policy Editor, double click/tap on the Specify contact website policy to edit it. (see screenshot below step 2)

B) Select (dot) Enabled, and enter a website URL (ex: "https://www.tenforums.com") you want under Options. (see screenshot below)

C) Click/tap on OK, and go to step 17 below.





17. You can now close the Local Group Policy Editor if you like.

18. If the Windows Defender Security Center is currently open, then close and reopen it to apply.





OPTION TWO [/i] Add or Remove Support Contact Information to Windows Security in Registry Editor
1. Press the Win+R keys to open Run, type regedit into Run, and click/tap on OK to open Registry Editor.

2. Navigate to the registry key below in the left pane of Registry Editor. (see screenshot below)
*Arrow HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Enterprise Customization



Note If you don't have the Windows Defender Security Center key, then right click or press and hold on the Microsoft key, click/tap on New, click/tap on Key, type Windows Defender Security Center for the name, and press Enter.

If you don't have the Enterprise Customization key, then right click or press and hold on the Windows Defender Security Center key, click/tap on New, click/tap on Key, type Enterprise Customization for the name, and press Enter.



3. Do step 4 (app) and/or step 5 (notifications) below for what you would like to do for contact information in the Windows Defender Security Center app and/or notifications.


4. To Add or Remove Support Contact Card Information for Windows Security
A) In the right pane of the Enterprise Customization key, double click/tap on the EnableInApp DWORD to modify it. (see screenshot below step 2)


Note If you don't have a EnableInApp DWORD value, then right click or press and hold on an empty space in the right pane of the Enterprise Customization key, click/tap on New, click/tap on DWORD (32-bit) Value, type EnableInApp for the name, and press Enter.

B) Type 1 (add) or 0 (remove) for what you want, click/tap on OK, and go to step 6 below. (see screenshot below)





5. To Add or Remove Support Contact Information for Windows Security Notifications
A) In the right pane of the Enterprise Customization key, double click/tap on the EnableForToasts DWORD to modify it. (see screenshot below step 2)


Note If you don't have a EnableForToasts DWORD value, then right click or press and hold on an empty space in the right pane of the Enterprise Customization key, click/tap on New, click/tap on DWORD (32-bit) Value, type EnableForToasts for the name, and press Enter.

B) Type 1 (add) or 0 (remove) for what you want, click/tap on OK, and go to step 6 below. (see screenshot below)




6. If you removed contact information from both the app and notifications in step 4 and step 5 above, then go to step 12 below.

7. If you added contact information to either or both the app and notifications in step 4 and/or step 5 above, then you must now specify the contact company name and at least one contact method - email, phone number, or website URL.


8. To Specify Contact Company Name
A) In the right pane of the Enterprise Customization key, double click/tap on the CompanyName string value (REG_SZ) to modify it. (see screenshot below step 2)


Note If you don't have a CompanyName string value, then right click or press and hold on an empty space in the right pane of the Enterprise Customization key, click/tap on New, click/tap on String Value, type CompanyName for the name, and press Enter.

B) Type a company name (ex: "Ten Forums") you want, click/tap on OK, and go to step 9 (email), step 10 (phone/Skype), and/or step 11 (website URL) below for which contact methods you want to add. (see screenshot below)





9. To Specify Contact Email Address or Email ID
A) In the right pane of the Enterprise Customization key, double click/tap on the Email string value (REG_SZ) to modify it. (see screenshot below step 2)


Note If you don't have an Email string value, then right click or press and hold on an empty space in the right pane of the Enterprise Customization key, click/tap on New, click/tap on String Value, type Email for the name, and press Enter.

B) Type an email address or email ID (ex: "L: [email protected]") you want, click/tap on OK, and go to step 10 (phone/Skype) and/or step 11 (website URL) below for which contact methods you want to add, or go to step 12 below if finished adding contact methods. (see screenshot below)





10. To Specify Contact Phone Number or Skype ID
A) In the right pane of the Enterprise Customization key, double click/tap on the Phone string value (REG_SZ) to modify it. (see screenshot below step 2)


Note If you don't have a Phone string value, then right click or press and hold on an empty space in the right pane of the Enterprise Customization key, click/tap on New, click/tap on String Value, type Email for the name, and press Enter.

B) Type an phone number or Skype ID (ex: "1-500-123-1234") you want, click/tap on OK, and go to step 11 (website URL) or step 12 (finished) for what you want. (see screenshot below)





11. To Specify Contact Website URL
A) In the right pane of the Enterprise Customization key, double click/tap on the Url string value (REG_SZ) to modify it. (see screenshot below step 2)


Note If you don't have an Url string value, then right click or press and hold on an empty space in the right pane of the Enterprise Customization key, click/tap on New, click/tap on String Value, type Url for the name, and press Enter.

B) Type a website URL (ex: "https://www.windowsphoneinfo.com/threads/add-support-contact-information-to-windows-security-in-windows-10.13093/#option2s12']step 12[/url] below. (see screenshot below)




12. When finished, close Registry Editor.

13. Restart the computer to apply.


That's it,
Shawn


Related Tutorials

• How to Enable or Disable Windows Security in Windows 10
• How to Open Windows Security in Windows 10
• How to Turn On or Off Windows Defender Antivirus Enhanced Notifications in Windows 10
• Hide or Show Virus and Threat Protection in Windows Security in Windows 10
• Hide or Show Account Protection in Windows Security in Windows 10
• Hide or Show Device Security in Windows Security in Windows 10
• Hide or Show Device Performance and Health in Windows Security in Windows 10
• Hide or Show Firewall and Network Protection in Windows Security in Windows 10
• Hide or Show App and Browser Control in Windows Security in Windows 10
• Hide or Show Family Options in Windows Security in Windows 10
• How to Customize OEM Support Information in Windows 10
• How to Change Registered Owner and Organization of your Windows 10 PC

:)

 

Support Contact Information to Windows Defender Security Center Broken


Shawn posted this great article on how to put contact information in the "Windows Defender Security Center":

Add Support Contact Information to Windows Defender Security Center

But it mine seems to be broken:





The email address and phone number shows up, but where the company name should be shows this "System Folder" text.

Setting are created using domain GPO (not local) and it shows like this on every workstation in the company.

Anyone else seeing this?

 

Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Microsoft Botches Up UEFI Support for Windows 7 on ASUS Motherboards



Microsoft suggests updating to Windows 10 to patch Windows 7

• 
  
  
• Chris Merriman
• 
  @ChrisTheDJ
• 05 May 2016

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9 Comments

MICROSOFT HAS confirmed a potentially lappy-borking problem that it won't be fixing, because Windows 7.

Woody Leonhard, the respected Windows columnist, points to a problem involving Asus motherboards, which also appear rebadged in a variety of other manufacturers' machines, and the activation of UEFI Secure Boot for Windows 7 in a patch KB3133977.

Short version: install update, welcome to Borksville, population you.

Both Asus and Microsoft acknowledged the problem. Microsoft entitled the article "BitLocker can't encrypt drives because of service crashes in svchost.exe process in Windows 7 or Windows Server 2008 R2", but we prefer to just call it "Trevor for brevity."

The firm's advice was that it's an optional update, leave well alone, you'll be fine, or alternatively turn secure boot off.

Then Microsoft did a silly, silly thing.

It moved the update from 'optional' to 'recommended' and anyone who reads this site regularly will know what happens when Microsoft does this. That's right boys and girls - it makes it automatically install, unless you've specifically told your machine not to.

So now, if you have one of the affected motherboard and you keep your security updates automatic like wot Microsoft recommends, then your machine will stop working properly.

We should add it's not permanently bricked, but it will take some mucking about in the BIOS to fix and that's a pain even for an experienced computer user.

Microsoft has, by offering a workaround, suggested heavily that it won't be fixing the problem, though we have asked the question, so expect a response in about a fortnight.

But the real kicker is this piece of advice: "Note The Secure Boot feature is supported in Windows 10. To learn more about the security advantages of this feature and about the upgrade path from Windows 7 to Windows 10, go to the following Windows website"

Holy toledo, this company really knows how to rub people up the wrong way.

After all - if the advice is to manually avoid the update or move to a version of the operating system where there's virtually no control over updates, then Microsoft is dealing in massive contradictions.

A more cynical site would suggest that it's yet another example of Microsoft running Windows 7 into the ground and adding built in obsolescence to encourage quicker updates. But we're not that sort of site.

Its the patching to force secure boot that is the problem win 7 does not support secure boot
hence it borks systems and well microsofts answer is Cactus >your Asshole > insert

from the inquirer

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.