Windows 10: Added a new user account to computer

Discus and support Added a new user account to computer in User Accounts and Family Safety to solve the problem; Hi, I had an account on my wife's computer, (it was my old computer), I deleted it to save some room on here HD. Then I added a new user, using the... Discussion in 'User Accounts and Family Safety' started by rboppy, Jan 18, 2018.

  1. rboppy Win User

    Added a new user account to computer


    Hi,

    I had an account on my wife's computer, (it was my old computer), I deleted it to save some room on here HD. Then I added a new user, using the same user name and password that is on this computer. I just signed in to the new account and it went through the motions of setting it up, after few minutes it went back to the sign in screen, I signed in and it asked for my Microsoft account info, I did not use my Microsoft account to set it up, just my email, now I have a screen that I can't get rid of, that explains the wonders of the new Fall Creators update.

    I rebooted (had to alt-ctrl-del sign, on as my wife to access the power icon, to reboot) signed back into the account, after several minutes, the screen went black for 30 seconds, then I got the same screen "Get all your memories in one place" in large font across the top, no way to exit.

    Any ideas?

    :)
     
    rboppy, Jan 18, 2018
    #1

  2. Adding new user account

    Hi Sean,

    Is this the first time you're trying to set up your family to that PC?

    If so, please see this support article from Windows 10 on how to Set up your Family for a more detailed instruction.

    Let us know if you need further assistance.
     
    Joanna 777, Jan 18, 2018
    #2
  3. Adding new user account

    How come when I go to add a new user through computer settings when click on "add family member" or "add someone else to this pc" all I get is a black window that pops up? Can anyone help me with this?
     
    SeanMcCain, Jan 18, 2018
    #3
  4. debsawyer Win User

    Added a new user account to computer

    On that screen, look it over, you should be able to click on something that says "use a local account" or something of that nature.
     
    debsawyer, Jan 18, 2018
    #4
  5. rboppy Win User
    Nope! There is a people icon that asks me to sign in, but will only accept my MS account, no local option.
     
    rboppy, Jan 18, 2018
    #5
  6. debsawyer Win User
    Is it possible to take a picture of the screen? I have not seen it for a while since upgraded a while back. Also you said you removed your account to save on hard drive space, but now you are adding another one. I am not understanding how that is suppose to save on space. How much hard drive space does she have or have left?
     
    debsawyer, Jan 18, 2018
    #6
  7. rboppy Win User
    I took a snapshot of it:

    Added a new user account to computer [​IMG]


    The only thing missing is in the upper left hand corner it "Photos", must be a title, doesn't click.
    My old account had all of my old files on it, we ran Malwarebytes on the entire system and it took over 18 hours, so the easiest way to remove all those files was to delete the account.
     
    rboppy, Jan 18, 2018
    #7
  8. debsawyer Win User

    Added a new user account to computer

    I have never seen that screen before during setup. Did you try clicking on the little person on the upper right?
     
    debsawyer, Jan 18, 2018
    #8
  9. debsawyer Win User
    See him there?
    Added a new user account to computer [​IMG]
     
    debsawyer, Jan 18, 2018
    #9
  10. debsawyer Win User
    Did you try the ... menu to see if you can do anything there?
     
    debsawyer, Jan 18, 2018
    #10
  11. rboppy Win User
    From thread #3

     
    rboppy, Jan 18, 2018
    #11
  12. rboppy Win User
    Yes I tried all of the icons, I'm about to delete me and start over.
     
    rboppy, Jan 18, 2018
    #12
  13. debsawyer Win User

    Added a new user account to computer

    Yes I think you should. I don't see a resolution to the problem.
     
    debsawyer, Jan 18, 2018
    #13
  14. mrgeek Win User


    This looks like it's trying to setup Onedrive cloud services which requires an MS account. You can't just close the window or open Task manager and kill it there ?
     
    mrgeek, Jan 18, 2018
    #14
  15. rboppy Win User
    There's no way I could find to close the window, and there is no task manager, the windows flag key does nothing and Ctrl-Alt Del brings up the switch users screen.
     
    rboppy, Jan 18, 2018
    #15
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Added a new user account to computer

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