Windows 10: Adding 2 monitors to laptop

Trying to attach 2 monitors to a laptop via the instructions provided by Microsoft. It's not working!! I need help please. I have each monitor plugged in to the hdmi ports of a docking station. One monitor works, the second isnt even detected.

:)

 

Trouble with 2 monitors

Hi Tim,

Thank you for posting your query in Microsoft Community.

I suggest you to change the settings to Extended Monitor and check if it helps.

Please follow below steps:

• Right Click any ware of the Desktop, and launch Personalization.
• Go to dual monitor settings under personalization, and change it Extended Monitor.

Please get back to us for future support, we’ll be glad to assist you further.



Thank you.

 

Win10 laptop w/laptop display (no others) labeled 2, can't change to 1

alphanumeric and Helmut, Thank you for your replies.

1. The drivers were installed when Windows 10 was installed. There was nothing on the laptop prior to installing Windows 10.
2. I don't have another display to try attaching as suggested.
3. Not sure if it's always been like this or not. I just started looking at the configuration settings a week or so ago.
4. To check hardware status, I've run a bunch of Lenovo tests and update checks. Nothing found.
5. I did the Device Manager suggestion. 2 PnP monitors listed ... clicked "Show Hidden devices" ... found 2 more PnP monitors for a total of 4 ... uninstalled all 4 ... restarted ... same situation. Results: Device Manager now only lists 2 PnP monitors total (no hidden monitors) even though the only monitor is the laptop built-in monitor, but no change on the designation of laptop monitor being number "2" monitor.

Thanks for your help and suggestions. Not sure why it is like this. Might be something like Win10 compatibility, old hardware, or similar.

I've taken enough of your time on this. I can live with it as it is. Might decide to upgrade to a new and current laptop, or just proceed as is. Anyway, your responses are greatly appreciated!

 

Adding Monitor to Laptop

Hi,

Additional external monitors usually depends on the number of the video out ports that you have on your device. If your device has more than one HDMI or combination of HDMI and VGA ports, you can definitely add more external monitors. For an in-depth assistance
in adding additional external monitors, we suggest that you get in touch with your device manufacturer.

Regards.