Windows 10: Adding Asus usb-bt500 to PC and paring Jbl live500 pairs but won't connect

I've tried 5 usb ports and removed and reinstalled BT drivers and Audio drivers. Other BT headphones can pair but won't connect. Nothing gets added to sound devices to switch which audio output you want to use. The usb-bt and jbl headphones work correctly on a Win10 Lenovo laptop. I've tried support with Microsoft and Asus and concluded that a RMA should be done but they do work on another computer.

:)

 

JBL Infinity Mini2 pairing issue

Just to recap - the issue is JBL Reflect Mini2 doesn't pair with Dell XPS 8930 running Windows 10 1909.

JBL Reflect mini 2 has Bluetooth Profiles A2DP 1.3, AVRCP 1.5, HFP 1.6. Its Bluetooth version is 4.2 which backward compatible.

I have tried installing/un-installing drivers / devices, all the usual stuff that is available online.

Dell replaced BT card from Killer to Intel AC 8265 but still doesn't work.

I tried with different computers and different bluetooth devices. Below are the findings:

1. JBL Reflect Mini2 doesn't pair with Intel AC-8265 [BT driver 21.90.0.4 and Wifi Driver 20.70.17.1] on Dell XPS 8930 running Windows 10 Pro 1909. Device gets listed as 'Bluetooth Handset' while pairing but it doesn't connect. Device should list as 'JBL Reflect
   Mini2'.
   
2. JBL Reflect Mini2 is backward compatible. It works with cards that support BT4.0:
   • AC 7260 [on Toshiba laptop running Windows 10 Pro 1909];
   • N-1030 [on HP laptop running Windows 7]; and
   • Avantree BTDG 40S [USB BT adaptor on Dell XPS 8930 running Windows 10 pro. The same desktop where JBL doesn't connect with Intel AC-8265]
     
3. Intel AC -8265 works with Bose speakers, Sony headphone and JBL Charge 3 that I had bought few years back. So assume they support BT4.0
   
4. JBL Mini2 BT4.2 works well with Apple devices -iphone and Macbook Air

So it seems JBL Mini2 pairing with Microsoft Windows 10 has issues when the BT card supports 4.2.

Has anybody experienced problem connecting BT4.2 device to a computer running Windows 10 1909 and having BT card that supports 4.2?

 

my n97 won t charge or connect

when i put a usb on my n97 it won t charge when i put on the computer it won t say nokia pc suite or else it not reading the usb cannot work on my phone plz hel

 

Unable to connect and access JBL Flip 3 device on Windows 10

I have the same problem.

I had windows 7 and a new JBL Flip3. It was working. This weekend I upgrade to Windows 10 and the JBL stopped working. I have been working all weekend with Microsoft premium support and we have not fixed it yet. Like others the JBL is "paired" but
not connected. There is no "button" we can push to connect. So when we right click on the speaker Icon and select "playback devices" the JBL is not listed. As it is not listed, it can't be selected as the default.

Not only myself but Microsoft Premium support have tried all the steps listed here. We have even done a reset. Updated all the drivers. Still not fixed.

Can this be escalated please?