Windows 10: adding child's device into family safety

Discus and support adding child's device into family safety in Windows 10 Software and Apps to solve the problem; I have problem adding my child new laptop into family safety. I do not see any selection to "allow" in my settings?... Discussion in 'Windows 10 Software and Apps' started by andy sim1, Feb 7, 2025.

  1. andy sim1 Win User

    adding child's device into family safety


    I have problem adding my child new laptop into family safety. I do not see any selection to "allow" in my settings?

    :)
     
    andy sim1, Feb 7, 2025
    #1

  2. Windows 10 Family Safety Setup Not Adding A New Device to Child Account

    Hi Mike,



    Thank you for posting your query on Microsoft Community.



    I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

    The issue could occur if child account is not setup correctly.

    To assist you better, please provide us the below information:

    • When you say that "It brings me to the family safety website alright, but it will not add the computer to the child account", are you referring of adding the device as trusted for the child account in the family safety?


    I suggest you to refer to the suggestion provided in the below Microsoft Help Article about Family safety and check if it helps.

    Account help

    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Feb 7, 2025
    #2
  3. Family Safety - add device to child profile

    Since this is the case and you have ensured the settings are correctly setup in family Safety, we suggest that you sign in using your main account and remove you child's account from Family Safety list. (Refer to the image below for reference.)


    adding child's device into family safety 7618e897-2574-4517-80ca-0ef18325dda6.png


    After completing the steps, attempt to use the email address of your child to login to the computer and see if the same error message still shows up. If the error no longer shows up, we suggest that you attempt to add the account back then to Family safety.

    Regards.
     
    Jordan Dom, Feb 7, 2025
    #3
  4. adding child's device into family safety

    Windows 10 Family Safety Setup Not Adding A New Device to Child Account

    The link you provided is the general microsoft family help page. There are no articles about my issue.
     
    LorenCarlson, Feb 7, 2025
    #4
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adding child's device into family safety

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