Windows 10: Adding money to family member's microsoft account

Hi,Getting error while "Add money to your family member's Microsoft account" - Contact us at Microsoft supportWe’re having trouble processing your payment and we’d like to get it sorted out. Get more infoContact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out. FtpzOkvZG02o6mVY.88.3812022/08/19 - 15:36:37 UTCKindly helpThanksSam

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Merging Family accounts

Hi,

It's great to keep your family accounts properly for the best experience, especially for family safety. We would suggest removing the existing family accounts to let the user accounts inside it to be added to the other family account. You may refer to this
link
Remove members from your Microsoft family for the steps in removing a user account in the family and

Add members to your Microsoft family for the steps in adding them to an existing family.

Do get back to us with the results and if you have any other questions, don't hesitate to post back.

 

Add member to your Microsoft family in Windows 10

Hi,

Thank you for writing to Microsoft Community Forums.

To add a family member to your Microsoft account, I suggest you to follow the steps from

Add members to your Microsoft family.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

adding family members and users

Hi Tim,

Thank you for posting in Microsoft Community.

I understand that you are facing issues with adding family members and users. I'll certainly help you with it.

I would suggest you to sign out from the computer and sign in again using the Microsoft account and check if the issue persist.

For reference:
Redirecting

Hope this post helps. Get back to us for further queries. We are happy to help!