Windows 10: Adding payment error

Hi does anyone have the same issue?
I've been trying to add a payment method to my account

for New Zealand, it seems to offer Credit/Debit card and paypal option

but none of them seems to work for me :/

I keep getting the message below for both paypal and the card.

has anyone had the same or similar issue?
I tried customer service too. both chat and call have proven to be waste of time

Try that again
Something happened on our end. Waiting a bit might help.

CV: FQZ18LItikenfG8M.4.19.14

:)

 

not accepting payment

Hi Ryan,

One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

Troubleshoot problems with payment options and follow the suggest troubleshooting steps.

Let us know what happens after following the suggested troubleshooting steps.

 

To REMOVE a payment method or switch between payment methods

To add a payment method or switch between payment methods By default, apps are added to your phone bill when mobile payments are offered. To pay with a credit card instead:

• On the phone or on windowsphone.com, tap
  Add or switch payment methods on the purchase confirmation screen.
• Add a new payment method or change the payment method.

Like always, things are made difficult for the end user

HOW TO REMOVE A PAYMENT METHOD ?

I have removed my visa card, but now have my mobile operator listed as a payment method, how to REMOVE this ?

 

Payment error in Windows 10....

Hi,

Thanks for the quick response. Unfortunately after going through the steps you suggested above, it made no difference and I still got the error code.

I am based in the UK - do I need to trick the computer into thinking I'm in the States for this to work? To add money to my daughter's account, I have not been going through the Store App, but through settings... accounts... family...etc, but trying to
do it through the store and going through the Payment Options link in the user account, I notice you end up in the same place anyway. After making the changes you suggest, all the prices changed from GBP to Dollars, so something happened but the payment would
still not go through.

If you have any other suggestions, I would be glad to hear them. I can't believe everyone in the UK has this problem!

Many thanks again,

Steve