Windows 10: Admin account is locked or corrupt

I currently do not have access to my admin account because it is corrupt or locked. I tried the last password and PIN used but no lock. I would like to access the hidden admin account. I am sending this request for help from a new profile on the same computer.


Please help ASAP

:)

 

Locked Out of Admin Account

Hello Linda,



Thank you for writing to Microsoft Community Forums.

1. Are you using a Microsoft account or a local account?
   
2. Which version of Windows 10 you are using currently?
   
3. Is the other user account an admin account?
   

I suggest you to try using the on screen keyboard at the login page and check if you are able to login to the PC.

1. At the login screen click on the
   ease of access icon at the bottom right hand corner.
   
2. Click on the on screen keyboard to open it.
   
3. Type the password and try to login.
   

If you are using a Microsoft account, I suggest you to refer the article on

how to reset your Microsoft account password.



However, if you are using a local account, then I suggest you to refer the article on

reset your Windows 10 local account password.



Note: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Admin account corrupted

Hi Joshua.

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused to you.

I suggest you enter into safe mode and enable built-in administrator and check.

Step 1: Start computer in safe mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select
  Safe mode and then press Enter.
  

Step 2: Enable Built-in administrator.

• 
  Open the Task manager. Here’s a tip: Press
  CTRL + Shift + ESC.
  
• 
  Click File >
  Run New Task.
  
• 
  Make sure you have a check mark beside “Create this task with administrative privileges”
  
• 
  Type CMD.
  
• 
  Type the following command and hit
  Enter:
  

• 
  net user administrator /active: yes
  (Check for the spaces)
  

6. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type
net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 3: Create a new user account in Safe Mode and give admin privileges to the new account.

Create a new user account

Add or remove accounts on your PC

After creating new user account, press Windows key, type
Mange your account and hit Enter. Click on Family
and other users and select the newly created account. Now change the account type to
Administrator.

Keep us posted with the status of the issue to assist you further.

Thank you.

 

Admin account locked

My admin account is locked don,t know how to unlock but have a standard user to login please suggest can I do something from normal user to unlock the admin account.