Windows 10: Admin and user profiles recognize different drives for backup.

I'd like a choice where I can backup file history for both Admin and user. But they recognize different drives for that purpose. Shouldn't they recognize all of them? Both accounts? Here's a screenshot of what I have attached. This seems strange.



:)

 

backup drive not recognized

Hi,

As per the description, I understand that the external backup is not being recognized. I suggest you to follow the steps provided below and run the Hardware and Devices troubleshooter and check for status.

• Type “Troubleshooting” in search box and press Enter.
• Click on “View All” option on top left pane.
• Select “Hardware and Devices” from the list and follow the prompts for troubleshooting.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

External usb drive no longer recognized by W10 backup

Hi Rob,

Maybe my post was not clear enough. Your suggestions only work when the external drive is actually recognized by the backup program, which is not the case (see the title of my post).

Do you have any suggestions about how to get w10 backup to recognize my drive? I can use the drive and see it in the file explorer, but the backup program doesn't see it.

Jo