Windows 10: admin problem

Discus and support admin problem in User Accounts and Family Safety to solve the problem; i have a problem with my admin account, i set up a new account so that i could swop over my admin rights to the new account so that i could allow a... Discussion in 'User Accounts and Family Safety' started by bozzi, Sep 1, 2015.

  1. bozzi Win User

    admin problem


    i have a problem with my admin account, i set up a new account so that i could swop over my admin rights to the new account so that i could allow a mate to use my computer but with no access to setting except through my admin rights i went to account setting and setup a new user it asked for a email address which a typed in , i then pressed next as requested expecting to be asked to type a password for the account ,no such request appeared. the account shows up on startup and i can access my computer with my standard account but when i require access to admin the email address appears asking for a password .i cannot seem to get past this problem! how do i delete this account? any help will be most appreciated
    mike

    :)
     
    bozzi, Sep 1, 2015
    #1

  2. Admin Problems

    Hi Jack. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    There are two effective fixes for that issue. The first involves adding the User back to the Administrative group where it may have been lost. If that doesn't work then enable the Hidden Admin used only in emergencies to create a new User Account to replace
    the old one, moving files over before deleting it.

    First fix here:
    http://troubleshooter.xyz/wiki/fix-yes-button-g...


    Second fix here:
    https://winaero.com/blog/fix-yes-button-disable...


    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
     
    Greg Carmack - Windows MVP, Sep 1, 2015
    #2
  3. Nick Dich Win User
    Admin problem

    Hi Imadjundi,

    To further assist you with your concern, we need to ask you the following questions below:

    • Is this a new computer you have?
    • When did the problem started to happen?
    • When you were asked for Administrator access, was it for all of your program or just certain ones?

    We will be waiting for your reply.
     
    Nick Dich, Sep 1, 2015
    #3
  4. Muffy Win User
  5. bozzi Win User
    Thanks for your valued input. I visited the site you mention, but all the comments indicate I need to be an administrator, but as mentioned in the previous post, I cannot get passed the Admin password....because there isn't one!!!! Any suggestions about where I go from here please? Please note I did follow all the steps indicated by the site, but as I cannot get past the password I am flummoxed!!! Very frustrated at the moment.
     
    bozzi, Sep 1, 2015
    #5
  6. Muffy Win User
    Did you do the online upgrade or do you have the ISO burned DVD / USB datastick you installed windows 10 from?
    How to gain access to your Windows account if you lose your password - How-To - PC Advisor

    the section for windows 8 should also work for 10.
     
    Muffy, Sep 1, 2015
    #6
  7. bozzi Win User
    bozzi, Sep 1, 2015
    #7
  8. Muffy Win User

    admin problem

    Muffy, Sep 1, 2015
    #8
  9. bozzi Win User
    Thank you for info and the link, had a restless night worrying about the problem, so first thing this morning decided to give it one more try before downloading the tool. Tried to contact my microsoft account by typing the new email address for admin; the one with no password, but I also ticked the box saying can't remember my password. Windows asked me to confirm that this was my email address, I confirmed that it was and was directed to access my email address where I would find a 7 fig number that I should copy into the blank password location on the admin sign in. Windows then opened a window requesting I type a new password in. In doing so, I am now the new administrator!! Top Job! I am now taking your advice and creating a reset usb drive .Once again many thanks
    Mike.*Smile
     
    bozzi, Apr 5, 2018
    #9
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