Windows 10: Administrator access on Norton

I need to change setting on Norton, and when the log in as administrator window opens, the wrong user is shown with no option to choose the correct user.

:)

 

net user administrator /active:no keeps saying access denied.

Hi Rebekah,

It's possible that you're not using an elevated command prompt, causing the Access Denied error. We suggest following these steps to properly disable the built-in administrator account:

• Right-click the Start button.
• Choose Command Prompt (Admin).
• Copy and paste net user Administrator /active:no and press
  Enter. If the command isn't successful, please post a screenshot so that we can study it further.

Let us know if you're able to hide the administrator account after following these steps.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Norton Security not loading with Windows 10 - Why?

Hi,

Thank you for posting your query in Microsoft community forums!

I would recommend you follow the below given steps and check if it fixes the issue.

I would suggest you to restart the Norton services from the services list, and set the Norton service to automatic.

Follow these steps to run Norton services:

Method 1:

Follow these steps to run Norton services

a. Press Windows key + R

b. In the run windows, type services.msc

c. It will open services windows

d. select norton services from the list of services

e. double click on it

f. At the top of the window, Make sure the service status is started and startup type is
automatic.

g.Click apply and OK.

If this does not fix the issue, try uninstalling and reinstalling Norton software and check if it helps.

If the above steps do not help , I would suggest you to contact Norton for further help.



Let us know the status.