Windows 10: Administrator problems on my PC.

It seems that MS Edge has compromised my PC. I cannot access any functions I did previously with my original Admin login. It is requiring a different microsoft id. don't know how this happened. need to change my admin access back to what it was before. Please help.It would help me if I could talk to an agent and share my screen.

:)

 

Administrator level User

Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

Can anybody suggest next steps in resolving this?

 

Administrator level User

Use Option Five again, but this time boot from a Windows 10 install usb or recovery drive. You only get asked to select an administrator account if you boot from the system's own Advanced Startup.

 

No Administrator Rights On The PC (Windows 10)

Hi Fozia,

We appreciate your interest in Windows 10.

I suggest you to follow the below steps and check if it helps.

Step 1:

To start Windows 10 in safe mode with command prompt:

• Press Windows + I keys on the keyboard to open Settings menu.
• Select Update & security and click on Recovery.
• Go to Advanced startup and select
  Restart now.
• After your PC restarts to the Choose an option screen, select Troubleshoot
  > Advanced options > Startup Settings >Restart.
• After your PC restarts, select a startup setting as Safe Mode with command prompt by pressing the corresponding number.

Step 2:

Follow the below steps to enable Built in Administrator:

• 
  Open Command Prompt from Windows Recovery Environment.
  
• 
  Copy and paste the below command and press Enter.
  

net user administrator /active:yes

3. Close the Command Prompt.

4. Try to login though Built in Administrator and change the other user account privileges to Administrator.

5. You may create new user account also and assign the administrative privileges to the account.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.