Windows 10: Adobe apps not recognized as installed after Windows 10 upgrade

Hi folks,

Windows 10 Pro (x64-bit), Version 10.0.19042 Build 19042

First thank you in advance to anyone who can give me some insight on this. I recently upgraded to Window 10 from Windows 7 and the new OS is not recognizing that my Adobe apps are installed. They are installed on a separate hard drive from which I run most programs (I recognize that this is likely the source of the problem). The programs still run perfectly fine, and I can still do things like choose to use Photoshop to open an image file, and they're still listed in the Start menu. But, If I try to uninstall them from Control Panel, I get a message saying that they're not installed. When running Creative Cloud, it doesn't recognize them as being installed either, and to get the most up-to-date version I have to install another version of the program.

Ideally what I'd like to be able to do is uninstall all of the programs and just reinstall, but that's proving to be a challenge. I did get in touch with Abode customer support and they were unfortunately not able to solve the problem after trying the Creative Cloud Cleaner tool several times.

Is there anything I can do about this? I've tried searching for solutions but so far haven't come up with anything for this specific issue. Thanks again in advance!

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