Windows 10: Adobe Premiere Pro Doesn't run

I've out of the blue had the problem of adobe premiere pro crashing on the splash screen, this happens before I can use the app itself. Because of this, I've been trying to download older versions to try and see if they would work but still no luck. I have updated the versions of Visual C++ for 2005, 2008, 2010, 2012, 2013, and 2015-2022. I've reset the preferences for all version, uninstalled all plug-ins, cleared my media cache, uninstall and tried reinstalling as originally referenced, DISM Image repair, and updated drivers. I'm at a complete loss of what to do as there is absolutely no i

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Can't get Adobe Premiere Pro to work anymore. Please Help!

Hi Jon,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What exactly happen when you try to import any content?
  
• Do you get any error message/error code?

Let’s try simple steps and check if this helps in resolving the issue. Follow the below steps.

Step 1.

I would recommend you to uninstall/reinstall the Adobe Premiere Pro and check if this helps.

• 
  Press Windows key + R, type appwiz.cpl
  and hit Enter.
  
• 
  Now locate for Adobe Premiere Pro, right click on it and uninstall the program.
  
• Once uninstalling is done restart the computer and try installing again.

If the issue still persist, try the below steps:

Step 2.

I suggest you to uninstall the Adobe Premiere Pro and install the program in compatibility mode and check.

• 
  Follow the above steps to uninstall the program.
  
• 
  Now Right-click on the setup file and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the program install and then check the functionality.
  

Hope this helps. Post us with the status we will be glad to help you.

 

Adobe premiere pro on Win10

Have you tried running the .exe file itself, in case the shortcut is broken?

Find Adobe Premier Pro.exe in the installation folder ( C:\Program Files (x86)\Adobe\Adobe Premiere Pro 2.0 in my case) and try to run it from there.

 

Adobe premiere pro on Win10

Yes I have tried running the exe.file, did not work

Thank you Damian.