Windows 10: Advanced startup menu is asking for a password, what does it want?

I'm trying to solve some problems and am using advanced startup menu to get to a command prompt. When I try this, I select my email address and then it asks for a password. What password does it want? The pin fails and my microsoft account password also fails. Is there some sort of mysterious admin password it wants?

:)

 

Windows Startup password

Is it possible to remove a startup password without being able to log into the system? A friend's laptop just prompt her today for a password that she never enabled. Now, she does have a standard user account password, but that doesn't work for the startup password. She had the computer for about a year now and it has never asked for a startup password until today.

I tried to use Hiren Boot CD to run a diagnostic on the laptop, but it has a bsod. Windows 10 normal boot crashes as well

 

Windows 10 Advance Startup mode not showing menu (only power off menu)

Hi Dany,

I realize the inconvenience you are experiencing with Windows Startup options. I will certainly help you.

I suggest you to try the steps below and check if this helps in enabling the Advance boot option.

• Use any administrator account to sign-in/log on to your Windows 10 computer.
• Once on the desktop window, right-click the Start button from the bottom left corner.
• From the displayed context menu, click the Command Prompt (Admin) option.
• In the opened Administrator: Command Prompt interface, type the
  BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY command.
• Hit Enter to execute the command.
• Close the command window when done.
• After this, left-click the Start button.
• Click Power from the Start menu.
• From the displayed options, click Restart.

Now follow the below steps and check if you are able to see the
Advance boot options.

• Open Settings, and click/tap on the
  Update & security icon.
• 
  Click/tap on
  Recovery on the left side, and click/tap on Restart
  now under Advanced startup. Check if you are able to view the
  Troubleshoot option.
  

Write to us, if you need further assistance.

Thank You.

 

Cannot launch Settings on startup menu

Hi Luky,

Thank you for posting your reply.

I suggest you to perform a Startup Repair by following the steps below.

• In the Lock screen, press/hold the shift key and click on power icon>restart.
• Click on Troubleshoot>Advanced Options>Startup Repair and follow the prompts to start the Startup Repair.

After the Startup Repair is complete, check for the status.


Regards