Windows 10: After 1511 Update on Surface, Mouse not working in RDP session

Discus and support After 1511 Update on Surface, Mouse not working in RDP session in Windows 10 Network and Sharing to solve the problem; I have a Surface 3 Pro with 2 external monitors hooked up using StarTech USB VGA adapters. Since the update, my mouse does not show up on my remote... Discussion in 'Windows 10 Network and Sharing' started by rfwilkinson, Nov 16, 2015.

  1. After 1511 Update on Surface, Mouse not working in RDP session


    I have a Surface 3 Pro with 2 external monitors hooked up using StarTech USB VGA adapters. Since the update, my mouse does not show up on my remote Windows Server 2008 R2 VM's when the Remote Desktop window is on one of the external monitors (works on the Surface Screen). The cursor is there, just cannot see it. Any suggestions?

    :)
     
    rfwilkinson, Nov 16, 2015
    #1
  2. Tim SF Win User

    After upgrading to Windows 10 my pointer disappears in my Remote Desktop application

    I see this same exact issue after upgrading to Win 10 Fall Update. Mouse pointer disappears when in an RDP session on an extended screen. If I move RDP to the main screen, it works fine.

    Checked mouse/pointer drivers on the remote machine and they're up to date.
     
    Tim SF, Nov 16, 2015
    #2
  3. JimGing Win User
    Server 2016 Essentials RDP session - no keyboard or mouse

    After installing the latest build 14393.rs1_release_inmarket.161014-1755 I'm having this problem.

    When reconnecting to a previously disconnected but running desktop session, after authentication I receive a black screen and shortly thereafter the session quits with the following error:

    "Failed to reconnect to your remote session.

    Please try to connect again."

    This behavior is the same with MS RDP client in both Windows 10 and Android MS RDP client version 4.2.

    If I connect from Linux the behavior is slightly different. Here I am able to connect to the session and see the desktop but I'm not able to get a response from keyboard or mouse. It's as if the session is not listening for input. The session remains
    alive (animations continue to update e.g. clock) until I disconnect.

    So far the only way I'm able to restore normal RDP session behavior is to reboot the server.
     
    JimGing, Nov 16, 2015
    #3
  4. After 1511 Update on Surface, Mouse not working in RDP session

    I use the Remote Desktop Connection Manager 2.7 and looks like there is some strange things afoot since the Windows 10 1511 update. Everything has worked great till it updated this morning. I just downloaded MultiDesk (another multiple RD connection manager) and it works just fine. I'm hoping that MS will get their side working soon.
     
    rfwilkinson, Nov 16, 2015
    #4
  5. spapakons Win User
    You can also try TeamViewer.
     
    spapakons, Apr 5, 2018
    #5
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After 1511 Update on Surface, Mouse not working in RDP session

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