Windows 10: After a BSOD screen crash, my keyboard stopped working

Discus and support After a BSOD screen crash, my keyboard stopped working in Windows 10 BSOD Crashes and Debugging to solve the problem; I analyzed my recent crash dump file and this is what I got. Any help is much appreciated! :Microsoft R Windows Debugger Version 10.0.22415.1003... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ihiojnjk, Sep 16, 2021.

  1. ihiojnjk Win User

    After a BSOD screen crash, my keyboard stopped working


    I analyzed my recent crash dump file and this is what I got. Any help is much appreciated! :Microsoft R Windows Debugger Version 10.0.22415.1003 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [D:\Downloads\091521-12015-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 12 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Name:Ker

    :)
     
    ihiojnjk, Sep 16, 2021
    #1

  2. Wired Keyboard and Mouse Stop Working - Windows 10

    Wired Keyboard and Mouse Stop Working - Windows 10
    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Sep 16, 2021
    #2
  3. Arun B J Win User
    Keyboard shortcut Alt key not working

    Hi,



    Before we proceed, I need more information to help you better.


    • Since when are you facing this issue?

    • Did you make any software or hardware changes on your computer prior to this issue?


    I suggest you to follow the steps below and check if it helps.

    Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

    Follow the steps below to open On-screen Keyboard.


    • Windows + Q, type OSK (on-screen keyboard)

    • And check if it works
    Step 2: Run Hardware and device Troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:


    • Press Windows key +X, select Control panel.

    • Change the view by option on the top right to Large icons.

    • Click on troubleshooting and click on the view all option on the left panel.

    • Run the Hardware and devices troubleshooter.

    Keep us posted on this issue so that we can assist you better.
     
    Arun B J, Sep 16, 2021
    #3
  4. Arun B J Win User

    After a BSOD screen crash, my keyboard stopped working

    Keyboard shortcuts and key combo stopped working

    Hi,

    I realized your concern and will assist you to resolve the issue.

    I suggest you to follow the methods below and check if it helps.

    Method 1: Try running the Hardware and Devices troubleshooter.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all
      option on the left panel.
    • Run the Hardware and Devices.

    Method 2: You may check if the Ctrl key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

    Follow the steps below to open On-screen Keyboard.


    • Windows + Q, type OSK (on-screen keyboard).

    • And check if it works.

    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

    Thanks and regards.
     
    Arun B J, Sep 16, 2021
    #4
Thema:

After a BSOD screen crash, my keyboard stopped working

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